Operations Manager
Dandy$116,500 - $137,000/year
Full Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Payments, Financial Technology, FinTechIndustries
Requirements
- 5 or more years of relevant work experience with a Bachelor's Degree, or at least 2 years of work experience with an Advanced degree (e.g., Masters, MBA, JD, MD), or 0 years of work experience with a PhD
- Preferred: 6 or more years of work experience with a Bachelor's Degree, or 4 or more years of relevant experience with an Advanced Degree, or up to 3 years of relevant experience with a PhD
- Preferred: Experience in the payments, technology, or software industry
- Preferred: Strong proficiency in Microsoft AI capabilities, with experience using Copilot and developing AI Agents beyond basic applications
- Preferred: Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities
Responsibilities
- Proactively own and improve product operational activities, consistently seeking opportunities for automation and efficiency; drive initiatives from concept to completion with urgency and accountability
- Initiate and lead conversations across product, technology, client services, and other teams to align operational processes with organizational objectives; confidently present recommendations and findings to VP-level and executive stakeholders
- Relentlessly pursue opportunities to design, automate, optimize, and implement processes that enhance operational effectiveness, including incident management, release management, documentation, and billing operations, with a strong emphasis on increasing product team productivity
- Maintain high standards of documentation for operational processes, ensuring clarity, accuracy, and accessibility for all stakeholders
- Drive and maintain key operational metrics, leveraging data analysis to identify opportunities for improvement and inform strategic decisions
- Evaluate, enhance, and implement tools and solutions using Microsoft AI capabilities, including Copilot and AI Agent development, to support operational activities and drive efficiency and innovation
- Embrace a culture of continuous learning and improvement by encouraging innovation and staying abreast of industry best practices
Skills
Product Operations
Operational Excellence
Automation
Cross-functional Collaboration
Stakeholder Management
Process Improvement
Execution Mindset
Leadership
Visa
Global digital payment network provider
About Visa
Visa operates a global digital payment network that facilitates electronic payments for millions of people daily. The company connects consumers, businesses, financial institutions, and governments, allowing them to make transactions using Visa cards. Each time a card is used, Visa earns money through transaction, service, and data processing fees. Unlike many competitors, Visa focuses on expanding access to financial services for underserved communities and supporting local economies. The company's goal is to promote financial inclusivity and drive sustainable commerce, ensuring that more people can participate in the global economy.
San Francisco, CaliforniaHeadquarters
1958Year Founded
$55.8MTotal Funding
ANGEL_INDIVIDUALCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees
Benefits
Health Insurance.
Life Insurance.
Dental Insurance.
Disability Insurance.
Accidental Death & Dismemberment Insurance.
Risks
CBDCs could reduce reliance on Visa's payment network.
'Buy Now, Pay Later' services may decrease traditional credit card transactions.
Fintech startups offering zero-fee transactions could pressure Visa's revenue model.
Differentiation
Visa operates a global digital payment network connecting millions daily.
The company focuses on financial inclusivity and sustainability in its operations.
Visa collaborates with central banks on Central Bank Digital Currencies (CBDCs).
Upsides
Visa's partnership with fintechs enhances cross-border payment solutions.
Adoption of blockchain technology could revolutionize digital payments.
AI-driven fraud detection systems are reducing fraudulent activities.
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