Product Operations Lead at Snorkel AI

Redwood City, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

AI, Data Science, Enterprise SoftwareIndustries

Requirements

8+ years of experience in strategy, operations, or product-facing roles in high-growth technology companies
Proven track record of building or leading product operations, program management, or customer strategy functions
Strong ability to structure ambiguous problems, define metrics, and influence decision-making across senior stakeholders
Excellent communication and facilitation skills; able to represent both customer and internal perspectives with clarity and impact
Experience working closely with Product, Engineering, and customer-facing teams in fast-paced environments
Strong analytical background; able to translate qualitative feedback and quantitative data into actionable insights
Bonus: Experience with marketplace, contributor/contractor networks, or AI/ML/data platform businesses

Responsibilities

Act as the bridge between Product, Engineering, and customer-facing teams, ensuring user needs and product priorities stay in sync
Lead product program management—driving planning, launch, and rollout of new features with strong alignment between customers, contributors, and product
Partner with Enablement to equip Technical Delivery Managers, Production Managers, Sales, and Expert Contributors with the tools and training to adopt and succeed with Snorkel’s products
Build and manage a Voice of the Customer program, consolidating feedback across all channels and surfacing insights to inform roadmap and R&D investment decisions
Serve as a strategic advisor to Product leadership, influencing roadmap prioritization and long-term product strategy with data-driven insights and customer context

Skills

Key technologies and capabilities for this role

Product OperationsProgram ManagementProduct RoadmapFeature LaunchCross-functional CollaborationUser FeedbackSales EnablementCustomer EnablementRoadmap Prioritization

Questions & Answers

Common questions about this position

What experience level is required for the Product Operations Lead role?

The role requires 8+ years of experience in strategy, operations, or product-facing roles in high-growth technology companies, along with a proven track record of building or leading product operations, program management, or customer strategy functions.

What are the key skills needed for this position?

Candidates need a strong ability to structure ambiguous problems, define metrics, and influence decision-making across senior stakeholders, plus excellent communication and facilitation skills, and experience working closely with Product, Engineering, and customer-facing teams in fast-paced environments.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the compensation or salary for this role?

This information is not specified in the job description.

What makes a strong candidate for the Product Operations Lead position?

A strong candidate has 8+ years in strategy, operations, or product-facing roles in high-growth tech companies, experience building product operations or similar functions, and skills in structuring ambiguity, influencing stakeholders, and cross-functional collaboration with Product and Engineering teams.

Snorkel AI

Transforms manual AI processes into programmatic solutions

About Snorkel AI

Snorkel AI focuses on improving the development of artificial intelligence by transforming traditional manual processes into automated, programmatic solutions. This allows businesses to create AI systems that are specifically designed for their unique needs much more quickly. Their technology is based on research from the Stanford AI lab and is used by major organizations, including top US banks, government agencies, and Fortune 500 companies. Snorkel AI stands out from its competitors by offering proprietary data and knowledge that help speed up the deployment of AI solutions. The company's goal is to make AI development more efficient and accessible for enterprises, enabling them to leverage AI effectively in their operations.

Redwood City, CaliforniaHeadquarters

2019Year Founded

$131.3MTotal Funding

SERIES_CCompany Stage

Data & Analytics, AI & Machine LearningIndustries

201-500Employees

Benefits

Health - Snorkelers and their dependents are covered by comprehensive medical, dental, and vision plans.

Environment - We provide an allowance for Snorkelers to set up workstations however they want.

Wellness - Snorkelers are given a yearly wellness stipend to be used on anything relating to health and well-being.

Risks

Open-source AI platforms like Together AI increase competition for Snorkel AI.

Copyright lawsuits against AI firms pose potential legal risks for Snorkel AI.

Rapid expansion may lead to integration challenges within Snorkel AI's operations.

Differentiation

Snorkel AI uses programmatic data labeling to accelerate AI development.

The company transforms proprietary data into AI-ready datasets for specialized models.

Snorkel AI's technology originated from Stanford AI Lab research.

Upsides

Snorkel AI's partnership with Together AI enables custom LLMs for enterprises.

The release of Snorkel Flow 2023.R4 enhances user experience and tool integration.

Growing demand for programmatic data labeling boosts Snorkel AI's market potential.

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