Kraken

Product Manager, Payments UX

United States

$110,000 – $176,000Compensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Technology, Cryptocurrency, PaymentsIndustries

Position Overview

  • Location Type: Remote
  • Job Type: Full-Time
  • Salary: $110K - $176K

Kraken is seeking an experienced Product Manager to join our Payments & Blockchain team. This role focuses on improving the user experience of Kraken’s payments and fiat rail systems, with a primary goal of protecting client funds. You'll be responsible for the front-end experience of Kraken’s funding flows across web and mobile applications, driving UX improvements and ensuring consistency and compliance.

Requirements

  • 3-5+ years of product management experience
  • Ideally in fintech, crypto, or payments
  • Experience with payments and fiat rail systems
  • Understanding of regulatory requirements (e.g., Travel Rule)
  • Strong understanding of UX design principles
  • Ability to collaborate effectively with cross-functional teams (design, engineering, compliance, operations)

Responsibilities

  • Own and evolve the transfer experience across all Kraken apps (web and mobile, Consumer and Pro)
  • Build and maintain a scalable front-end platform for deposits and withdrawals
  • Drive experimentation to improve first-time funding rates and overall conversion
  • Coordinate UX enhancements across all supported fiat and crypto rails
  • Lead product efforts around fraud-related UX, funding limits, and compliance requirements
  • Own user experience for crypto transfers, including regulatory-driven initiatives
  • Collaborate closely with design, engineering, compliance, and operations teams
  • Make informed product decisions that balance UX, regulatory needs, technical scope, and business impact

Application Instructions

Company Information

  • Company: Kraken
  • Mission: To accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion.
  • Products: Kraken Pro, Desktop, Wallet, Kraken Futures
  • Values: Crypto conviction, mission-focused, industry-leading security, crypto education, world-class client support
  • Team: Payments & Blockchain team, located in 70+ countries with employees speaking over 50 languages.

Skills

Product Management
UX Design Principles
Payments Systems
Fiat Rail Systems
Regulatory Compliance
Cross-Functional Collaboration
Crypto Payments
Fraud Prevention
Funding Flows
UX Optimization

Kraken

Cryptocurrency exchange for buying and trading

About Kraken

Kraken is a cryptocurrency exchange platform that allows users to buy, sell, and trade various digital assets. It offers features that cater to both beginners and experienced traders, making it easy to navigate the cryptocurrency market. Users can execute trades with high liquidity, which means their transactions are completed quickly. The platform charges low transaction fees, sometimes as low as 0%, helping users keep more of their profits. Kraken also provides advanced charting tools to help investors track their investments effectively. Security is a major focus, with multiple protective measures in place to keep user assets safe. The platform supports 70 different asset pairs and is continuously expanding its offerings. Additionally, Kraken offers 24/7 global support to assist users with any questions or issues.

San Francisco, CaliforniaHeadquarters
2011Year Founded
$108.5MTotal Funding
SERIES_CCompany Stage
Crypto & Web3, Financial ServicesIndustries
501-1,000Employees

Benefits

Competitive salary and equity plan
401k contribution plan
Vacation & Generous PTO
Paid Tranings

Risks

Increased competition from Binance and Coinbase could impact Kraken's market share.
Regulatory scrutiny in the EU may raise Kraken's compliance costs.
The volatility of cryptocurrency prices can affect Kraken's revenue from transaction fees.

Differentiation

Kraken offers both spot and futures trading for over 40 digital assets.
The platform provides advanced charting tools for professional traders and technical analysts.
Kraken's 24/7 global support ensures assistance for users at any time.

Upsides

Kraken's acquisition of Staked enhances its staking services for consumers and institutions.
Sponsorship deals with major soccer clubs boost Kraken's visibility and brand recognition.
The rise of crypto derivatives attracts advanced traders to Kraken's sophisticated tools.

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