Product Manager - Guest Order History at Target

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, Supply Chain, LogisticsIndustries

Requirements

Experience working in the product model as a Product Manager
Ability to leverage product knowledge, customer feedback, and relevant data points to assess value, develop business cases, and prioritize product direction
Knowledge of developing comprehensive product strategy, roadmap, and setting key business objectives (OKRs)
Ability to be the “voice of the product” to key stakeholders
Understanding of the market and ability to maintain product roadmap and backlog (customer themes, epics, stories)
Skills in prioritizing backlog for highest impact work
Ability to encourage open exchange of information, inspire high performance, foster urgency, and partner across product teams

Responsibilities

Define and execute the product vision and roadmap for the Guest Order History platform, aligning with enterprise goals and cross-functional stakeholders
Lead product discovery and prioritization for API enhancements, data integrations, and new intelligence features that power post-purchase experiences
Partner with engineering and architecture teams to ensure scalability, latency reduction, and data accuracy across digital and store orders
Collaborate with Guest Services to deploy AI-driven capabilities that improve TGS agent productivity and reduce average handle time (AHT)
Define success metrics and monitor performance to continuously improve data quality, platform reliability, and business outcomes
Champion a culture of innovation, guest empathy, and data-driven decision-making across the team
Partner with engineers, UX designers, data scientists, and business partners to deliver the product
Develop and actively understand the market, maintain a product roadmap and backlog, and prioritize to focus on highest impact work

Skills

Key technologies and capabilities for this role

Product ManagementProduct RoadmapProduct StrategyStakeholder ManagementAPIsData ScienceSupply ChainLogisticsCRMGuest Experience

Questions & Answers

Common questions about this position

What is the employment type for this Product Manager role?

This is a full-time position.

Is this Product Manager role remote or does it require office work?

This information is not specified in the job description.

What key skills are needed for the Product Manager - Guest Order History role?

Key skills include defining product vision and roadmaps, leading product discovery and prioritization, partnering with engineering and cross-functional teams, data-driven decision-making, and championing innovation and guest empathy.

What is the company culture like at Target for this role?

Target promotes a culture of mutual care and respect, values different voices, lifts each other up, and emphasizes authentic and respectful relationships. The team champions innovation, guest empathy, and data-driven decision-making.

What makes a strong candidate for this Product Manager position?

Strong candidates will have experience developing comprehensive product strategies, roadmaps, and OKRs, leveraging product knowledge, customer feedback, and data to assess value and build business cases.

Target

Retailer offering diverse consumer goods

About Target

Target Corporation is a retail company that offers a wide range of products, including clothing, electronics, home goods, and groceries, through nearly 2,000 stores and an online platform. Its "Design For All" philosophy allows it to provide high-quality, affordable products that cater to diverse customer needs. Target differentiates itself from competitors with its owned brands and the Target Circle loyalty program, which enhances customer engagement. The company's goal is to support sustainability and community initiatives by giving back 5% of its profits to local communities.

Minneapolis, MinnesotaHeadquarters

2005Year Founded

N/ACompany Stage

Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Sick Leave

Paid Holidays

Paid Vacation

401(k) Retirement Plan

Employee Discounts

Risks

Increased competition from online-only retailers like Amazon threatens Target's market share.

Rising labor costs due to new minimum wage laws could impact profit margins.

Supply chain vulnerabilities from geopolitical tensions may affect inventory and pricing strategies.

Differentiation

Target's 'Design For All' philosophy offers unique, high-quality products at affordable prices.

The Target Circle loyalty program enhances customer engagement and shopping experience.

Target's commitment to sustainability and community support sets it apart from competitors.

Upsides

Experiential retail and 'retailtainment' strategies can boost customer engagement and foot traffic.

Augmented reality integration offers immersive shopping experiences showcasing Target's unique designs.

Omnichannel retail strategies enhance customer experience by integrating online and offline shopping.

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