Product Manager

Position Overview

• Location Type: Remote
• Job Type: Full-time
• Salary: (Salary not provided in the description)

Credit Key is the leading provider of flexible payments for B2B transactions. We empower businesses to offer their customers greater access to capital with flexible payment terms, revolutionizing the way companies finance their operations. As we continue to grow and scale our team, we are looking for a Product Manager to help shape and lead the strategy for our borrower and merchant experience products. Reporting to the Director of Product, you will play a critical role in delivering innovative solutions that reduce friction, drive business value, and enhance both borrower and merchant outcomes. This role requires close collaboration with cross-functional teams including engineering, design, marketing, sales, and customer success.

Requirements

• Experience: 4+ years of experience in product management, preferably in fintech or B2B SaaS environments, with a proven track record of launching successful products.
• Technical Aptitude: Experience collaborating with engineering teams and an understanding of technical systems and architectures.
• Problem-Solving Skills: Ability to navigate ambiguity, propose solutions, and make decisions even with limited resources or incomplete information.
• Customer-First Mindset: A deep understanding of both borrower and merchant needs, with the ability to translate customer feedback into product enhancements and innovations.
• Data-Driven Decision Making: Comfort with analyzing both qualitative and quantitative data to identify insights, drive product improvements, and define KPIs.
• Entrepreneurial Spirit: A self-starter who takes initiative and ownership, able to lead product efforts.

Responsibilities

• Define Product Strategy: Lead the development of the product roadmap and vision, focusing on delivering innovative solutions to improve the user experience for both borrowers and merchants.
• Product Lifecycle Ownership: Manage the end-to-end lifecycle of products from ideation, design, development, testing, to launch and iteration.
• Cross-functional Collaboration: Work closely with engineering, design, data science, sales, marketing, and customer success teams to deliver products that meet business objectives, technical requirements, and customer needs.
• Drive Business Outcomes: Use data-driven decision-making to prioritize product initiatives that drive measurable business results, increase product adoption, and maximize customer satisfaction.
• Data & Metrics-Driven Approach: Define success metrics, track key performance indicators (KPIs), and leverage data to optimize product features and functionality.
• Ownership of Product Backlog: Own and prioritize the product backlog, ensuring that development efforts are aligned with company objectives and user needs.
• Stakeholder Management: Communicate product vision, strategy, and roadmaps effectively to both internal stakeholders and external partners.