Product Manager - DGX Serviceability at NVIDIA

Santa Clara, California, United States

Apply Now

Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Artificial Intelligence, Technology, Data Center, HardwareIndustries

Requirements

Deep understanding of systems and familiarity with accelerated compute, network technologies
Proven experience with handling system components, building and defining the content for field procedures
Experience with specific NVIDIA tools and ecosystems like CUDA, DCGM, UFM, etc. is highly valued
Hands on experience with deploying operating and managing solutions in the Data Center
Proficiency in 3D tools, including CAD and rendering software, is essential
A strong desire to learn, problem-solving skills, and a demonstrated ability to make sophisticated trade-offs
12+ years of total experience in technology with product management or engineering experience in high-tech, cloud, AI/ML, technologies
BS or MS in engineering, computer science, or another technical field (or equivalent experience). MBA is a plus

Responsibilities

Own the Serviceability aspect of the DGX product lifecycle—from development and go-to-market to obsolescence
Leverage strong technical background to define product requirements and user stories by channeling customer needs, solution-architecture feedback, and cross-team input within NVIDIA; and develop a comprehensive plan that addresses product serviceability
Develop effective collateral—including service guides, tools and procedures for NVIDIA, partners and customers
Develop service labels, product component numbering, system indicators, and user interface aides
Collaborate to improve system packaging for ease of installation and secure shipment
Work with engineering to improve customer experience for system deployment and firmware lifecycle management
Conduct Out Of Box Experience

Skills

Key technologies and capabilities for this role

Product ManagementServiceabilityTechnical RequirementsUser StoriesService GuidesSystem PackagingCompute ArchitectureNetworkingStorage ArchitectureHardware EngineeringInstallation ProceduresEngineering Collaboration

Questions & Answers

Common questions about this position

What experience level is required for this Product Manager role?

The role requires 12+ years of total experience in technology with product management or engineering experience in high-tech, cloud, AI/ML technologies.

What are the key required skills for this position?

Candidates need a deep understanding of systems and familiarity with accelerated compute and network technologies, proven experience with handling system components and defining field procedures, hands-on experience deploying solutions in the Data Center, and proficiency in 3D tools including CAD and rendering software.

What is the education requirement for this role?

A BS or MS in engineering, computer science, or another technical field (or equivalent experience) is required, with an MBA being a plus.

What is the work arrangement or location policy for this job?

This information is not specified in the job description.

What is the salary or compensation for this Product Manager position?

This information is not specified in the job description.

What does the team environment look like at NVIDIA's Enterprise Product Group?

The Enterprise Product Group is a small, dynamic, and highly motivated team in a diverse, collaborative environment that motivates all team members to excel.

What makes a candidate stand out for this role?

Experience in building, a strong desire to learn, problem-solving skills, demonstrated ability to make sophisticated trade-offs, and experience with NVIDIA tools like CUDA, DCGM, UFM are highly valued.

NVIDIA

Designs GPUs and AI computing solutions

About NVIDIA

NVIDIA designs and manufactures graphics processing units (GPUs) and system on a chip units (SoCs) for various markets, including gaming, professional visualization, data centers, and automotive. Their products include GPUs tailored for gaming and professional use, as well as platforms for artificial intelligence (AI) and high-performance computing (HPC) that cater to developers, data scientists, and IT administrators. NVIDIA generates revenue through the sale of hardware, software solutions, and cloud-based services, such as NVIDIA CloudXR and NGC, which enhance experiences in AI, machine learning, and computer vision. What sets NVIDIA apart from competitors is its strong focus on research and development, allowing it to maintain a leadership position in a competitive market. The company's goal is to drive innovation and provide advanced solutions that meet the needs of a diverse clientele, including gamers, researchers, and enterprises.

Santa Clara, CaliforniaHeadquarters

1993Year Founded

$19.5MTotal Funding

IPOCompany Stage

Automotive & Transportation, Enterprise Software, AI & Machine Learning, GamingIndustries

10,001+Employees

Benefits

Company Equity

401(k) Company Match

Risks

Increased competition from AI startups like xAI could challenge NVIDIA's market position.

Serve Robotics' expansion may divert resources from NVIDIA's core GPU and AI businesses.

Integration of VinBrain may pose challenges and distract from NVIDIA's primary operations.

Differentiation

NVIDIA leads in AI and HPC solutions with cutting-edge GPU technology.

The company excels in diverse markets, including gaming, data centers, and autonomous vehicles.

NVIDIA's cloud services, like CloudXR, offer scalable solutions for AI and machine learning.

Upsides

Acquisition of VinBrain enhances NVIDIA's AI capabilities in the healthcare sector.

Investment in Nebius Group boosts NVIDIA's AI infrastructure and cloud platform offerings.

Serve Robotics' expansion, backed by NVIDIA, highlights growth in autonomous delivery services.

Land your dream remote job 3x faster with AI

Try Jobo Free