Product Manager, Conversion Programs at eBay

Toronto, Ontario, Canada

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Ecommerce, TechnologyIndustries

Requirements

3+ years of strong product / business / marketing experience. Marketplace experience is strongly preferred
Technical Product Management experience or comparable experience working directly with Engineering teams (both front-end and back-end); technical understanding of building products / communications from scratch
Experience in developing emails, push notifications, and in-app notifications related to Save communications such as Saved Search or Saved Seller
Strong owner sense - ability to understand consumer needs and find simple and creative ways to address them
Execution - ability to ship quality experiences in a fast paced and iterative manner
Metrics driven - ability to build actionable metrics which can measure experience performance
Builds positive relationships across various teams within eBay; an active listener and clear communicator; can lead by influencing

Responsibilities

Defining and communicating the vision, strategy, and roadmap for the Save communications portfolio
Developing deep knowledge of eBay and its products with domain expertise in the owned channels of emails, push notifications, and in-app notifications
Building the roadmap in close collaboration with leadership and other team members
Implementing the roadmap by working with engineering, data science and design teams. Build MVPs, iterate fast and be the champion of execution excellence
Writing requirements and communicating them to the Engineering teams
Conducting AB tests: hypothesis building, test design, critical metric definition
Working with analytics teams to measure the impact on success metrics
Collaborating with creative team to improve content and design
Collecting and analyzing customer and user feedback to improve the product
Prioritizing features and work items based on business value, user needs, and other criteria
Conducting market research and competitor analysis to find opportunities and threats
Facilitating communication and collaboration between the development team and partners
Tracking and reporting on your experience performance and key metrics
Continuously improving the roadmap and development processes

Skills

Key technologies and capabilities for this role

Product ManagementRoadmap PlanningEmail MarketingPush NotificationsIn-App NotificationsStrategyCross-Functional CollaborationAgileData ScienceAnalytics

Questions & Answers

Common questions about this position

What experience is required for this Product Manager role?

The role requires 3+ years of strong product, business, or marketing experience.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What does the team and work environment look like at eBay for this role?

You'll join the Conversion Programs team to drive customer-facing communications, working closely with engineering, design, data science, analytics, and cross-functional teams in an agile environment with passionate thinkers, innovators, and dreamers.

What makes a strong candidate for this Product Manager position?

Strong candidates have 3+ years of product, business, or marketing experience and are passionate about strategizing for the marketplace economy, building contextual customer experiences in owned channels like email and notifications, and working agilely with cross-functional teams.

eBay

Global online marketplace for buying and selling

About eBay

eBay is an online marketplace where individuals and businesses can buy and sell a wide range of products, including electronics, fashion, and collectibles. Users can list items for auction or use the 'Buy It Now' option for immediate purchases. eBay stands out from competitors with its vast selection, user-friendly interface, and strong buyer and seller protections, including free shipping on many items. The company's goal is to facilitate seamless transactions while generating revenue through transaction fees, advertising, and subscription services.

San Jose, CaliforniaHeadquarters

1995Year Founded

$6.5MTotal Funding

IPOCompany Stage

Consumer Software, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

401(k) Company Match

Paid Vacation

Parental Leave

Risks

Niche e-commerce platforms like StockX and Poshmark may draw away eBay's customers.

Social media platforms with shopping features could divert traffic from eBay.

Direct-to-consumer brands bypassing marketplaces may reduce eBay's seller base.

Differentiation

eBay offers a unique auction-style listing alongside 'Buy It Now' options.

The platform provides robust buyer and seller protections, enhancing trust in transactions.

eBay's vast product selection includes new, refurbished, and second-hand items.

Upsides

eBay's acquisition of GSI Commerce strengthens its position as a global commerce partner.

The rise of social commerce offers eBay opportunities to integrate social shopping features.

Increased focus on sustainability aligns with eBay's refurbished and second-hand product categories.

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