Product Manager at Bandwidth

Raleigh, North Carolina, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, Communications, SoftwareIndustries

Requirements

3-5 years of product management experience, preferably in cloud or software platform industries
Repeated and demonstrated competence for identifying, developing, and launching new products to market
Experience working in an Agile environment as a scrum product owner (PO)
Experience with product financials, including analyzing product pricing and margin analysis
Experience with establishing and coordinating go-to-market requirements for new product launches
Demonstrated experience with determining competitive landscape and providing competitive product positioning
Proven ability to balance an existing portfolio and deliver new products in high-visibility, fast-paced, high-growth environments
Action and results oriented, able to communicate strategies and tactics, able to identify and mitigate obstacles
Strong understanding of product specification, business case development, industry, and competitive analysis with a passion for learning new technology

Responsibilities

Create clear detailed requirements to lead Emergency Services product development, including writing clear product requirements, defining acceptance criteria, and refining, collecting, and maintaining reports on KPIs tied to product success and backlog investments
Gather information from customers, working with other product owners, sales engineering, product leadership, and operations to refine and advance Emergency Services products to ensure sales goals, customer experience goals, and customer business needs are met or exceeded
Source new ideas for features and improvements based on market requirements, existing needs, as well as internal and external customer input; create and maintain a clear, organized backlog of prioritized work for development, product leadership, and stakeholders to understand business value
Develop subject matter expertise in portfolio products to communicate product requirements and objectives clearly among immediate product team members within development, marketing, sales, and operations; develop and maintain deep relationships with customers to gain valuable access for ideas and validating designs
Partner with the UX team to clearly define customer personas, use cases, and clarity around needs
Test products and train internal teams on their use and best practices as you launch new products; write detailed FAQs and How-To guides for internal training
Create and contribute content to product internal strategy and give team-level presentations
Determine competitive positioning for features; define, prioritize, and drive product development as the Product Owner (PO) for a scrum development team; coordinate go-to-market requirements

Skills

Key technologies and capabilities for this role

Product ManagementProduct OwnerScrumCompetitive AnalysisProduct RequirementsKPIsCustomer ResearchGo-to-MarketEmergency ServicesAgile Development

Questions & Answers

Common questions about this position

What experience level is required for this Product Manager role?

The role requires 3-5 years of product management or product owner experience, with demonstrated competence in identifying, developing, and launching new products to market.

What is the salary range for this Product Manager position?

This information is not specified in the job description.

Is this Product Manager role remote or office-based?

This information is not specified in the job description.

What is the company culture like at Bandwidth?

Bandwidth celebrates differences and encourages employees to be their authentic selves, with a team-oriented culture referred to as being part of the BAND.

What makes a strong candidate for this Product Manager position?

A strong candidate has 3-5 years of product management experience, preferably in cloud or software, proven written communication skills for creating detailed requirements, and the ability to prioritize backlogs, gather customer input, and drive product development for Emergency Services.

Bandwidth

Cloud-based voice and messaging services

About Bandwidth

Bandwidth provides voice, messaging, and emergency services through cloud-based solutions tailored for businesses, including enterprises, service providers, and application developers. Their services allow clients to integrate reliable communication capabilities into their applications and systems. Bandwidth's offerings include voice calling, text messaging, and emergency calling, all designed to ensure high reliability and scalability, which are essential for uninterrupted communication. The company generates revenue through subscription models, where clients pay a recurring fee, and usage-based models, where charges are based on the volume of calls or messages. Regular maintenance and updates are conducted to enhance service performance and reliability. Bandwidth's goal is to deliver dependable communication solutions that meet the evolving needs of businesses in a competitive telecommunications market.

Raleigh, North CarolinaHeadquarters

2005Year Founded

$19.9MTotal Funding

IPOCompany Stage

Enterprise SoftwareIndustries

1,001-5,000Employees

Benefits

100% Medical & Dental Coverage

401(k) & College Savings Plan

PTO with Email Embargo

Free Gym Membership

90 Minute Workout Lunches

Employee Development Opportunities

Risks

Emerging CPaaS providers offering lower-cost services threaten Bandwidth's market share.

Rapid AI advancements may outpace Bandwidth's current capabilities, risking competitive edge loss.

Potential regulatory changes in data privacy laws could increase Bandwidth's compliance costs.

Differentiation

Bandwidth offers a unique owner-operated network with global reach and regulatory expertise.

The company integrates AI-ready capabilities into its cloud communications platform, Maestro.

Bandwidth's focus on secure and compliant communication solutions sets it apart in the market.

Upsides

Growing demand for CPaaS solutions boosts Bandwidth's market potential and revenue growth.

AI-driven communication tools enhance customer experience and operational efficiency for Bandwidth.

5G network expansion globally enhances the quality and speed of Bandwidth's services.

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