Product Owner
BrightseedSalary not specified
Full Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Fintech, Cryptocurrency, PaymentsIndustries
Requirements
- Experience in product management and/or business development, with a track record of taking products from idea to implementation
- Ability to manage the entire product development lifecycle, including user research, product shaping, operational management, pricing, go-to-market strategies, and post-launch iteration
- Experience working with internal and external stakeholders, including businesses, developers, and partners
- Excellent communication skills to collaborate with cross-functional teams and present product visions
- Data-driven mindset with the ability to use analytics to inform product decisions and optimize post-launch iterations
Responsibilities
- See products from idea to implementation and ongoing iteration, end-to-end
- Conduct user research
- Shape the product
- Operationally manage the product development process
- Handle pricing
- Develop go-to-market strategies
- Iterate post-production based on data and feedback
- Tackle new use cases in the payments space for stablecoin disruption
Skills
Product Management
User Research
Product Development Lifecycle
Go-to-Market Strategy
Pricing Strategy
Stakeholder Management
Cross-Functional Collaboration
Data Analytics
Business Development
Stablecoins
Crypto Payments
Fintech
Fin
Provides insights into customer operations workflows
About Fin
Fin provides tools for companies to gain immediate insights into the performance of their customer operations teams across various software applications. Their main product is a browser plugin that tracks and analyzes workflows, allowing businesses to see how their customer experience (CX) processes function in real-time. This data helps organizations identify best practices from top-performing teams, optimize their processes, enhance agent training, and make informed decisions about technology investments. Unlike competitors, Fin focuses on delivering detailed, actionable insights that support continuous improvement in customer operations.
Colma, CaliforniaHeadquarters
2015Year Founded
$19.5MTotal Funding
SERIES_ACompany Stage
Consulting, Consumer Software, Enterprise SoftwareIndustries
1-10Employees
Benefits
Competitive compensation
Work from home setup stipend
Unlimited PTO
Two annual company off-sites
Insurance premiums covered at 90%
401k
Risks
Domain acquisition by James Booth may cause brand confusion for Fin.
New CEO Evan Cummack's leadership may not align with company culture.
Intensifying competition in SaaS market could challenge Fin's client retention.
Differentiation
Fin offers a turnkey browser plugin for granular business insights.
Fin optimizes CX workflows across SaaS applications for improved agent training.
Fin enables companies to replicate top performers and streamline processes.
Upsides
Increased demand for remote work solutions boosts SaaS application adoption.
AI-driven analytics tools enhance Fin's business insights capabilities.
Growing trend of integrating customer feedback aids Fin's process optimization.
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