Bachelor's Degree in Business or Computer Science (or combination of relevant training and/or experience in lieu of degree)
Typically minimum 6+ years of relevant experience
Experience in similar business product services and/or external customer/market experience
Wide-ranging experience using professional concepts and company objectives to resolve complex issues creatively and effectively
Ability to work on complex issues requiring in-depth evaluation of variable factors and exercise judgment in selecting methods, techniques, and evaluation criteria
Ability to network with key contacts outside own area of expertise
Ability to determine methods and procedures on new assignments and coordinate activities of other personnel (Team Lead level)
Responsibilities
Manage product launch strategies in accordance with the project playbook and primary measure(s)
Serve as an active member of assigned Product Release Teams
Understand the scope and operational and systems requirements of cross-functional teams for launch
Work with operations leadership to identify project requirements
Recommend strategies, processes, and solutions for operational impacts
Create operational process and workflow documentation
Work with sales leadership to create or facilitate needed materials for sales readiness
Provide direction to product development and the overall process of the product and services function
Build products and services from existing ideas and help develop new ideas based on industry experience and contact with customers and prospects
Increase profitability of existing products and services and develop new solutions which advance business objectives and client needs
Build strong working relationships with marketing, sales, support staff, product development, vendors, senior management, and key customers