Propel

Product Manager

New York, United States

Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Technology, Consumer SoftwareIndustries

Position Overview

  • Location Type: Remote
  • Job Type: Full-time
  • Salary: Not specified

Propel is on a mission to make it easier for low-income Americans to access and manage government benefits. Our app, used by over 5 million families monthly, helps users navigate financial challenges and save money. We're a passionate team of 100 Propellers – all working towards a vision where all Americans can make it through every month with dignity and abundance. This role involves driving feature improvement and expansion across the benefits team, partnering closely with senior product managers.

Responsibilities

  • Drive the end-to-end definition & execution of several features across benefits - acting as the Subject Matter Expert for one or multiple feature launches.
  • Coordinate with design and engineering to align on the scope and requirements for small to medium-sized projects.
  • Collaborate with data, engineering and product operations to align on the correct rollout or experimentation strategy for the product or feature launch.
  • Produce effective documentation to drive clarity around project requirements and align stakeholders around the proposed scope and impact of each feature.
  • Leverage the learnings and insights from each release to propose new data-driven ideas and investments for future cycles.
  • Communicate the user and business impact of the work you do, and champion the team’s wins and learnings within the company.
  • Maintain a healthy culture and cadence around reviewing data and insights related to benefits on our team.
  • Build your expertise in the benefits space, and become a trusted domain expert on all things benefits hub, balance checking and how our benefits product operates.

Requirements

  • 3+ years of work experience
  • 1+ years of working in product management at a consumer technology company – including examples of end-to-end ownership of impactful features
  • Experience or demonstrated comfort working in a startup environment; desire and willingness to operate effectively and independently when faced with ambiguity
  • Strong mission alignment
  • Technical competency – experience working with or alongside technical systems and engineering functions in some capacity
  • Previous experience or interest in working with public benefits or other government systems

What You’ll Enjoy at Propel

  • Meaningful work and a strong, shared sense of mission with a passionate and world-class team
  • Remote-friendly work environment with a dog-friendly office in Downtown Brooklyn
  • 20 days of PTO and unlimited sick days
  • 4% 401K match
  • $10k lifetime spend towards Carrot Fertility
  • Excellent Medical, Dental and Vision options

Skills

Product Management
Feature Definition
Project Coordination
Data Analysis
Documentation
Stakeholder Communication
Data-Driven Decision Making
Domain Expertise in Benefits

Propel

Mobile app for managing social benefits

About Propel

Propel focuses on improving access to social welfare resources for low-income Americans through its mobile app, Providers. This app allows users to easily check their EBT balances without needing to call a customer service number, making it more convenient for them to manage their benefits. Additionally, Providers offers personalized deals, such as coupons and resources, to help users save money, as well as job postings that cater to various schedules, from temporary gigs to full-time positions. Propel distinguishes itself from competitors by specifically targeting the needs of low-income individuals who are often neglected by traditional tech solutions. The company's goal is to enhance the user experience of America's safety net and to raise awareness about critical issues like Medicaid churn, ensuring that users can navigate these challenges effectively.

New York City, New YorkHeadquarters
2014Year Founded
$85.6MTotal Funding
GRANTCompany Stage
Consumer Software, Social ImpactIndustries
51-200Employees

Benefits

Generous vacation policy
Unlimited sick days
Medical, dental, & vision coverage
401k with employer match
16 weeks parental leave
New tech tools
Remote first

Risks

Competition from new fintech startups may erode Propel's market share.
Changes in EBT and SNAP policies could affect Providers app functionality.
Reliance on partnerships poses risks if key partners withdraw or change terms.

Differentiation

Propel's Providers app offers instant EBT balance-checking, unlike traditional methods.
Providers app integrates job postings, aiding users in finding suitable employment opportunities.
Propel addresses Medicaid churn, helping users navigate post-pandemic healthcare challenges.

Upsides

Partnership with Papa Murphy's enhances user engagement through tailored offers.
Real-time payment tools integration could improve users' financial health.
Free tax filing services increase user retention and attract new users.

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