Product Designer, Principal Associate at Capital One

McLean, Virginia, United States

Capital One Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Banking, TechnologyIndustries

Requirements

  • At least 3 years of experience in a Product Design role
  • At least 3 years of experience with design and prototyping tools, such as Figma
  • Strong portfolio demonstrating process, results, and impact

Responsibilities

  • Leverage deep expertise in product design and skills across interaction, visual and service design to elevate the quality and maturity of the design practice at Capital One
  • Collaborate with cross-functional partners using appropriate tools, platforms, frameworks and design systems to create artifacts such as journey maps, blueprints, high-fidelity designs and prototypes
  • Champion the customer through the design process, leveraging critical-thinking skills that factor in data, research insights, scalability, tech constraints and feedback
  • Understand and apply business and customer strategy, facilitate design process activities with team and partners, negotiating customer needs and business goals for harmonious outcomes
  • Actively build an understanding of the potential of tech and data capabilities and emerging technologies to inform work, identify new opportunities and help team navigate technical limitations
  • Foster relationships with partners, continuously expand network, listen to diverse points of view and collaborate to influence outcomes, break down silos and gain alignment
  • Present work to audiences across levels and job functions using a human-centered approach that integrates design frameworks, data and research insights to articulate insights and design decisions

Skills

Key technologies and capabilities for this role

Product DesignInteraction DesignVisual DesignService DesignJourney MapsBlueprintsHigh-Fidelity DesignsPrototypesDesign SystemsHuman-Centered DesignUser ResearchCritical ThinkingBusiness Strategy

Questions & Answers

Common questions about this position

What are the basic qualifications for this Product Designer role?

The basic qualifications include at least 3 years of experience in a Product Design role and at least 3 years of experience with design and prototyping tools such as Figma.

What are the preferred qualifications for this position?

Preferred qualifications are at least 4 years of experience in a Product Design role, at least 4 years with design and prototyping tools like Figma, and at least 4 years collaborating with product, tech, and business partners.

What is the salary or compensation for this role?

This information is not specified in the job description.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What does Capital One's Experience Design team culture look like?

The team champions a thriving environment of collaboration, authenticity, and healthy critique, honoring diversity of thought, creating a culture of belonging, and elevating one another.

Capital One

Offers diverse financial products and services

About Capital One

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.

McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program

Risks

Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.

Differentiation

Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.

Upsides

Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.

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