Product Designer

About Bonterra

Bonterra exists to propel every doer of good to their peak impact. We measure that impact against our vision to increase the giving rate as a percentage of GDP from 2% to 3% by 2033. We know that this goal is lofty, but we are confident that the right technology and expertise will strengthen trust in the sector, allowing the social good industry to accelerate growth and reach peak impact. Bonterra's differentiated, end-to-end solutions collectively support a unique network of over 20,000 customers, including over 16,000 nonprofit organizations and over 50 percent of Fortune 100 companies.

Are you a passionate innovator looking to harness the power of technology to do more good? You’ve come to the right place. At Bonterra, our purpose is to power those who power social impact. To that end, we serve the people who make social good possible—the doers behind the scenes across nonprofits, public agencies, corporations, philanthropic organizations, and foundations.

As the second-largest and fastest-growing social good software company in the world, Bonterra brings together leading solutions from EveryAction, Network for Good, Social Solutions, Cybergrants, Mobilize, and their respective entities. By bringing our intuitive technology and expertise together, Bonterra will enable unprecedented connectivity between social good organizations and their community of supporters and constituents. Join our team to empower digital transformations and bring the social good sector the technology it needs to accelerate lasting social change.

Employment Type: Full time

What You’ll Do

As a Product Designer on Bonterra’s Case Management team, you’ll lead user experience design work across three dedicated teams—bringing structure, clarity, and creativity to complex challenges. Reporting to the Director of Product Design and UX Research, you’ll collaborate across disciplines, contribute meaningfully to product direction, and turn user insights into accessible, scalable experiences that make case management easier and more effective.

Responsibilities:

• Own end-to-end design work for product features, from initial research and concepts, through polished execution.
• Translate product goals and user needs into design solutions using flows, wireframes, prototypes, and high-fidelity visuals.
• Break down complex design problems into simple, elegant, and actionable experiences.
• Contribute to product road mapping by advocating for user needs and shaping scope through design-led discovery.
• Partner closely with engineers and product managers to align vision, feasibility, and delivery timelines.
• Use research, usability testing, and performance data to validate your work and iterate with confidence.
• Build and extend our pattern library, while working across multiple design systems.
• You’re excited about the prospect of designing and building AI-powered solutions that enhance product experiences and unlock new capabilities for our users.
• Bring deep empathy for users with a wide range of technical literacy and comfort.

Who You Are

You’re a thoughtful and self-driven designer who can confidently own a problem space, guide a design process, and collaborate with cross-functional peers to deliver great work. You’re energized by mission, curious about your users, and committed to accessibility, craft, and continuous improvement.

Qualifications:

• You bring 1-3 years of experience designing interactive digital products, ideally within SaaS or nonprofit tooling.
• You can independently lead design projects within a team, while contributing to shared direction and systems.
• You communicate your thinking clearly and invite feedback from diverse stakeholders.
• You’re confident using Figma for everything from exploration to polished mockups, and familiar with working in a design system.
• You know how to frame design decisions using research, user feedback, and data—and you iterate quickly.
• You’re eager to explore and work with emerging tools.