Kin Insurance

Product Design Lead (Support Experience)

Remote

$167,000 – $199,000Compensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Insurance, FintechIndustries

Requirements

Candidates should possess a Bachelor's degree in Design, Human-Computer Interaction, or a related field, and ideally have 5+ years of experience in product design, with a focus on enterprise UX. Strong experience in designing complex workflows and internal tools is essential, along with familiarity with design systems and usability testing methodologies. Experience leading and mentoring design teams is also preferred.

Responsibilities

As a Product Design Lead, you will own the design strategy and implementation for Kin’s support tools, ensuring a seamless and efficient experience for internal agents, support staff, and operations teams. You will lead design sprints, collaborate with cross-functional stakeholders, prototype and validate design concepts, drive design quality through design systems and consistency, and ultimately manage and mentor a team of designers to elevate the standards of enterprise UX at Kin.

Skills

Product Design
UX
Design Strategy
Team Leadership
Enterprise UX
Workflow Design
Internal Tools
Design Excellence

Kin Insurance

Simplifies home insurance for homeowners

About Kin Insurance

Kin Insurance simplifies the home insurance experience for homeowners, especially those living in coastal areas. The company offers clear and straightforward insurance options that are easy to understand and obtain, addressing the complexities and high costs typically associated with home insurance. By providing direct-to-consumer policies, Kin eliminates the need for brokers or agents, which helps reduce costs and allows for more personalized service. This model fosters a closer relationship with clients, enhancing customer satisfaction. Kin uses technology and data to offer competitive rates and tailor coverage to meet individual homeowner needs. Their commitment to transparency and customer support is evident, with many clients saving an average of $500 when switching to Kin. The goal of Kin Insurance is to make home insurance more accessible, affordable, and customer-focused, distinguishing itself in the competitive insurance market.

Key Metrics

Chicago, IllinoisHeadquarters
2016Year Founded
$317.1MTotal Funding
SERIES_DCompany Stage
Fintech, Financial ServicesIndustries
501-1,000Employees

Benefits

Medical, dental, and vision
Life & disability
Commuter benefits
401k
Education & professional development
Flexible PTO
Company provided lunch

Risks

Increased competition from insurtech companies like Lemonade and Hippo.
Potential impact of climate change on coastal areas could raise claims costs.
Regulatory challenges in new markets like Texas may complicate operations.

Differentiation

Kin Insurance offers direct-to-consumer policies, eliminating the need for brokers.
The company uses extensive property data for precise pricing and improved underwriting.
Kin focuses on coastal homeowners, providing tailored insurance solutions for high-risk areas.

Upsides

Kin's expansion into Texas taps into an underserved market with high demand.
The company achieved a $1bn valuation, securing its Unicorn status in 2023.
Kin's technology-driven model ensures competitive rates and personalized service.

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