Product Analytics Manager (Looker) at Pinwheel

New York, New York, United States

Apply Now

Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, FinTechIndustries

Requirements

5+ years of experience in product analytics or a related data strategy role
Expert-level SQL skills and comfort with large, complex data sets
Deep experience with Looker / LookML
Strong understanding of data architecture, with the ability to ensure accuracy in metric definitions and event capture
Proven ability to partner cross-functionally—especially with Product, Engineering, and GTM teams—to influence strategic direction
Track record of proactive insights: not waiting for requests; finding patterns that drive impact
Excellent communicator, able to distill complexity into clear stories that drive action
Bonus: experience with DBT and Fintech products

Responsibilities

Own analytics across Pinwheel’s product suite, focusing on conversion optimization and understanding customer and platform-level implementation patterns that drive success
Proactively identify trends, opportunities, and anomalies in product metrics—not just answering data questions; asking better ones
Develop metrics frameworks and KPI dashboards to monitor product performance, conversion funnels, and integration health across hundreds of partners
Partner with EPD and GTM teams to translate insights into action, informing product improvements and go-to-market narratives
Build a deep understanding of customer segments, product placement, and configuration performance to inform best practices for our partners and customers
Enable Sales and Marketing with case studies and metrics that highlight success factors across high-performing customers and integrations
Partner with Engineering and Data teams to ensure proper instrumentation, metric definitions, and data model design
Develop a system to ingest and synthesize qualitative feedback (e.g. Gong calls, Slack feedback, user surveys, and interviews) into unified insights about product opportunities

Skills

Key technologies and capabilities for this role

LookerProduct AnalyticsSQLData AnalysisConversion OptimizationQuantitative AnalysisQualitative AnalysisDashboarding

Questions & Answers

Common questions about this position

Is this role remote or in-office?

This is a hybrid role requiring 3 days per week in the NYC office.

What is the salary range for this position?

This information is not specified in the job description.

What skills are required for the Product Analytics Manager role?

The role requires expertise in Looker for analytics, owning product metrics and dashboards, proactively identifying trends and opportunities, partnering with cross-functional teams like EPD and GTM, and combining quantitative and qualitative insights.

What is the company culture like at Pinwheel?

Pinwheel has a scrappy, hustling team obsessed with defining the future of financial services, building alongside big brands, and impacting hundreds of millions of consumers.

What makes a strong candidate for this role?

Strong candidates are excited about strategic analytics beyond dashboards, proactively driving insights to shape product and business strategy, and partnering across EPD and GTM teams to influence roadmaps and customer best practices.

Pinwheel

Financial technology platform for automating deposits

About Pinwheel

Pinwheel provides a platform that simplifies financial processes for banks, lenders, and cryptocurrency companies. Its main product, Deposit Switch, automates the switching of direct deposits, allowing clients to become the primary financial institution for their customers, which can lead to increased profitability. The platform also offers insights into customer earnings from payroll and attendance systems, enabling tailored financial products. Additionally, Pinwheel automates tax form retrieval and income verification, helping clients manage lending risks and improve underwriting. Unlike competitors, Pinwheel focuses on automating manual tasks and providing actionable insights to enhance financial health. The goal is to improve the financial services experience for both clients and their customers.

New York City, New YorkHeadquarters

2018Year Founded

$74.9MTotal Funding

SERIES_BCompany Stage

Fintech, Financial ServicesIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Unlimited Paid Time Off

Paid Parental Leave

401(k) Retirement Plan

Mentorship Program

Pet Insurance

Risks

Increased competition from Plaid could lead to pricing pressure and reduced market share.

Rapid expansion and significant funding rounds may lead to overvaluation and strategic missteps.

Launch of Smart Branch may face adoption challenges with traditional banks.

Differentiation

Pinwheel is the only provider CRA compliant with the Fair Credit Reporting Act.

Pinwheel connects to over 1,400 payroll platforms, covering 80% of US paycheck recipients.

Pinwheel's Deposit Switch product automates direct deposit switching, increasing customer lifetime value.

Upsides

Growing interest in consumer-permissioned data access aligns with Pinwheel's business model.

Rising adoption of digital banking solutions benefits Pinwheel's partnerships with platforms like Lumin Digital.

Expansion of earned wage access services supports Pinwheel's flexible payroll options.

Land your dream remote job 3x faster with AI

Try Jobo Free