Ability to carry out job functions and responsibilities as assigned
Support the application of club policies, procedures, and compliance
Act with honesty and integrity, lead with the member in mind, and escalate concerns as appropriate
Ensure a safe and positive environment for members and team members
Embrace inclusion and diversity, working collaboratively and respectfully as a team
Move with speed and agility in all tasks
Maintain a friendly and positive attitude
Deliver service excellence, resolve and deescalate member concerns, and commit to GOLD Member Standards (Greet, Anticipate, Appreciate - GAA)
Work as a team to deliver GOLD club standards daily, including Grand Opening Look, stocked items, promotional plans, accurate signage, and clean/organized areas
Understand how to access and read production and/or financial performance reporting for the department
Responsibilities
Provide assistance to Members in the produce department, answer questions, recommend products and safe handling tips, and help find products throughout the club
Inspect, rotate, and store produce upon delivery, ensuring it meets or exceeds company produce standards
Rotate produce on the sales floor to ensure optimal freshness and variety, fully stock cases and display areas, keep displays neat and clean, and remove unsuitable products
Maintain the produce reserve stock area, date and rotate back stock items, and keep the storage area organized and condensed daily
Follow established guidelines for disposing of damaged, spoiled, and/or expired products
Assist Fresh Manager with inventory and order processing as needed
Clean and sanitize all produce equipment, display fixtures, areas, produce cooler, and refrigerated display cases
Generate signage for produce goods
Sort, display, remove, and replenish fresh fruits and vegetables in the produce department
Maintain the overall environment of the department through product knowledge and customer service, ensuring all produce meets or exceeds company quality standards