Leads with the member in mind to address concerns and escalate as appropriate
Ensures a safe and positive environment for members and team members
Embraces inclusion and diversity, working collaboratively and respectfully
Maintains a friendly and positive attitude
Moves with speed and agility
Understands how to access and read production and/or financial performance reporting for the department
Must be at least 18 years old for 401(k) eligibility (implied physical capability for tasks)
Responsibilities
Provides assistance to Members in the produce department, answers questions, recommends products and safe handling tips, and assists with finding products throughout the club
Inspects, rotates, and stores produce upon delivery, ensuring it meets or exceeds company produce standards
Rotates produce on the sales floor to ensure optimal freshness and variety, fully stocks cases and display areas, keeps displays neat and clean, and removes unsuitable products
Maintains the produce reserve stock area, dates and rotates back stock items, and ensures the storage area is organized and condensed daily
Follows established guidelines when disposing of damaged, spoiled, and/or expired products
Assists Fresh Manager with inventory and order processing as needed
Cleans and sanitizes all produce equipment, display fixtures, and areas, including the produce cooler and refrigerated display cases
Generates signage for produce goods
Sorts, displays, removes, and replenishes fresh fruits and vegetables in the produce department
Maintains the overall environment of the department through product knowledge and customer service
Ensures all produce meets or exceeds company quality standards
Carries out job functions as assigned, supports club policies, procedures, and compliance
Delivers service excellence, resolves member concerns, adheres to GOLD Member Standards (Greet, Anticipate, Appreciate)
Works as a team to deliver GOLD club standards daily, including Grand Opening Look, stocked items, promotional plans, accurate signage, and clean/organized areas