Procurement Operations Specialist (US Shift) at FreshBooks

Bengaluru, Karnataka, India

FreshBooks Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Software, SaaS, TechnologyIndustries

Requirements

  • Bachelor's degree in Supply Chain Management, Business Administration, or a related field
  • 5+ years of experience in strategic sourcing, procurement, or supply chain management or a related field
  • Proven track record of developing and executing successful sourcing strategies that have resulted in cost savings and value creation
  • Strong negotiation, contract management, and supplier relationship management skills
  • Excellent analytical, problem-solving, and decision-making abilities
  • Proficiency (inferred from incomplete text)

Responsibilities

  • Process purchasing requests and convert them into Purchase Orders (POs) accurately and promptly
  • Ensure compliance with procurement policies, approval hierarchies, and budget validations
  • Manage PO lifecycle, including changes, closures, and confirmations
  • Support sourcing and procurement activities for all indirect categories such as IT, marketing, professional services, facilities, and HR services
  • Collaborate with internal stakeholders to clarify requirements and ensure smooth ordering processes
  • Provide guidance on procurement processes and systems to end users
  • Assist with new supplier onboarding, including due diligence, documentation, and system set-up
  • Maintain accurate supplier records and support vendor master data management
  • Serve as a liaison between stakeholders and suppliers to resolve operational issues (invoices, delivery, system-related queries)
  • Identify opportunities to streamline procurement workflows and reduce cycle times
  • Support automation initiatives and tool implementations (e.g., NetSuite, Graphite, Coupa)
  • Ensure adherence to ethical sourcing practices, internal controls, legal and external (SOX, SEC reporting) obligations
  • Maintain accurate procurement data, including spend analytics, compliance metrics, and PO tracking
  • Generate reports and dashboards to monitor procurement KPIs and drive insights for optimization
  • Support audit and compliance requirements with appropriate documentation and process records

Skills

Procure-to-Pay
Purchase Orders
Supplier Onboarding
S2P Process
Procurement Policies
Stakeholder Management
PO Management

FreshBooks

Cloud-based accounting software for businesses

About FreshBooks

FreshBooks provides cloud-based accounting software aimed at simplifying financial management for small to medium-sized businesses and self-employed professionals. The software allows users to efficiently track expenses, time, and invoices, making it accessible even for those without accounting experience. Users subscribe to the service with various pricing tiers, and they can take advantage of a 30-day money-back guarantee and an 80% discount for the first four months. FreshBooks stands out from competitors by offering a user-friendly interface and mobile accessibility, enabling users to manage their finances on the go. The company's goal is to help business owners and accountants streamline their financial processes, improve organization, and enhance client relationships.

Toronto, CanadaHeadquarters
2003Year Founded
$149.6MTotal Funding
DEBTCompany Stage
Consumer Software, FintechIndustries
201-500Employees

Benefits

Health Insurance
Dental Insurance
401(k) Company Match
Stock Options
Unlimited Paid Time Off
Parental Leave
Home Office Stipend
Professional Development Budget

Risks

Increased competition from market leaders may impact FreshBooks' market share.
Dependency on Stripe's technology could pose risks if Stripe faces issues.
Economic downturns may threaten FreshBooks' subscription-based revenue model.

Differentiation

FreshBooks offers a user-friendly platform for non-accountants, simplifying financial management.
The company provides mobile-friendly solutions, catering to the rise of remote work.
FreshBooks' integration with Shopify enhances e-commerce capabilities for online businesses.

Upsides

FreshBooks' subscription model aligns with industry trends, boosting customer acquisition and retention.
The expansion of Stripe Connect features enhances FreshBooks Payments, improving payment processing.
AI-driven financial analytics tools can provide predictive insights, enhancing decision-making.

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