Job Title: Processor

Salary: [Not Specified] Location Type: [Not Specified] Employment Type: [Not Specified]

Position Overview

Hometap is seeking a highly organized and detail-oriented Processor to join our investment team. As a Processor, you will play a crucial role in fulfilling Hometap's mission to make homeownership less stressful and more accessible. You will be responsible for reviewing homeowner applications, collecting and verifying application data with third-party service providers, and coordinating cross-functionally to orchestrate the closing and funding of investments. We are looking for individuals who are execution-oriented with exceptional attention to detail, capable of staying organized in a fast-paced, constantly changing environment. If you enjoy following and iterating on repeatable processes and possess strong cross-functional communication skills, you'll be a great fit.

About Hometap

Hometap is a collaborative and passionate company dedicated to creating solutions that help people get more out of homeownership and life. Our flagship product, a home equity investment, empowers homeowners to access their built-up equity for significant life events without taking on debt. We foster a work environment that is both productive and enjoyable, recognized by The Boston Globe and Forbes as a great place to work. We've also received accolades from Inc. and HousingWire for our innovation in the fintech space.

At Hometap, we offer competitive compensation, comprehensive healthcare coverage, unlimited Paid Time Off (PTO), a generous share package, and a strong culture that emphasizes team-building and camaraderie. Our mission is to make homeownership less stressful and more accessible through financial innovation and exceptional customer service.

Responsibilities

• Own a pipeline of homeowner applications for processing.
• Obtain necessary supplemental information from Homeowners via our task/to-do service.
• Place orders with third-party vendors for all necessary components for underwriting assessment.
• Verify all documentation for thoroughness per our guidelines.
• Compile and complete an initial review of the full package to determine eligibility to move forward to underwriting.
• Communicate with our Sales team, who serve as the Homeowners' single point of contact.
• Coordinate cross-functionally with our Signing and Funding team to orchestrate the closing and funding of investments.

Requirements

• 1-3 years of experience in an applicable role (e.g., loan processing, finance operations, compliance, servicing, paralegal work, and/or application review).
• Proven experience in roles where success is measured by accuracy, completeness, and efficiency.
• Comfort collaborating cross-functionally and escalating issues as needed.
• Strong written and verbal communication skills.
• Excellent problem-solving abilities.
• Ability to develop and foster cross-functional relationships with key stakeholders.
• Strong computer and CRM skills, with a preference for Salesforce experience.
• Associate’s or Bachelor’s Degree preferred.

Company Culture & Values

Hometap believes that our differences bring us together. We are committed to creating a diverse workplace that welcomes and values each team member’s unique perspective and background.

Application Instructions

[Not Specified]