eBay Pro-Trader Account Manager

Employment Type: Full-time

Position Overview

At eBay, we're more than a global e-commerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of e-commerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

The eBay Pro-Trader Account Manager plays a pivotal role in driving success for sellers enrolled in our part-time growth programme. Acting as a trusted expert, you will recruit, educate, and guide sellers through key growth modules within our Pro-Trader Programme to grow their business on eBay.co.uk, by identifying and implementing agreed account scaling opportunities. The successful candidate will demonstrate a key partnership approach to develop a specialist understanding of sellers’ business operations and current strategy and utilise this insight to identify and support growth opportunities!

Responsibilities

• Lead and develop the operational and commercial relationship with allocated sellers, within the portfolio and in line with the category strategy.
• Act as a proactive growth mentor for assigned accounts to review, identify, and implement agreed scaling opportunities.
• Interpret seller needs by understanding their motivations and challenges, analyzing market trends, and leveraging buyer insights to build compelling value propositions that will create growth for your sellers.
• Identify and source relevant and market-leading inventory to support execution of strategy and ensure eBay is the most competitive site for buyers to buy products in the assigned category.
• Educate and influence sellers on adopting eBay’s suite of marketing and promotional tools, on key marketing campaigns through the calendar year, and jointly plan a marketing calendar.
• Ensure adherence to all policy, finance, and vetting process steps crucial for maintaining the integrity, compliance, and operational efficiency of the organization.
• Collaborate with category trading partners to reserve promotional space on eBay by aligning on marketing goals for seller advantage.

Requirements

• Demonstrated experience in buying, trading, or merchandising within an online retail or SMB (Small to Medium Business) environment, or specialized vertical knowledge or experience.
• At least 2 years of commercial or sales experience within a fast-paced targeted environment.
• A proven history of exceeding performance goals by effectively managing seller relationships.
• Commercially focused with a proven track record of achieving and surpassing targets by being adept at identifying and capitalizing on market opportunities to drive revenue growth and expand market share.
• Regularly exceeds performance targets through effective management of seller relationships.
• Strong analytical skills and the ability to interpret data to provide strategic insights.
• The ability to balance multiple tasks at a time while paying strict attention to detail.
• Ability to communicate to influence credibly and optimally at all levels of an organization.
• There may be a requirement to travel and attend UK Seller events. Reasonable notice will be given, but sometimes this may not be possible, and shorter notice is provided.

eBay Benefits

• Competitive Salary
• Bonus Plan
• 25 days Holidays
• Educational Assistance
• Healthcare Plan & Life Assurance
• Pension Plan
• Discounted Canteen
• Free on-site Gym
• Sabbatical every 5 years
• ...plus lots more!!

Application Instructions

Does this sound like the role for you? Apply now!

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