Principal Tech Business Management -AI at AT&T

Dallas, Texas, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

NoVisa

Technology, TelecommunicationsIndustries

Requirements

Bachelor’s degree (BS/BA) in Computer Science, Business, or related field
5+ years of relevant experience
Exceptionally organized, with proven ability to manage multiple priorities in a dynamic environment
Prolific educator and engaging speaker with a talent for simplifying complex technical topics
Experienced in creating content that resonates with diverse audiences, from executives to end users
Passionate about AI, automation, and emerging technologies, with a strong desire to lead others on the journey to adoption
Analytical, strategic, and comfortable making decisions amidst ambiguity and change
Demonstrated experience in vendor management, technology adoption, and leading enterprise-scale initiatives
Certifications in AI, automation, or change management are a plus

Responsibilities

Steer the collective organization toward adopting GenAI and agentic solutions; serve as a thought leader and change agent, championing best practices and innovative use cases across the business
Develop high-quality presentations, demos, training materials, and thought leadership assets for both technical and non-technical audiences
Deliver compelling internal and external presentations that drive understanding and excitement around AI initiatives
Design and execute multi-channel communication strategies to facilitate seamless adoption of new technologies and workflows; address barriers to change with empathy, clarity, and actionable guidance
Partner with business owners, leadership, and cross-functional teams to define success criteria and adoption metrics; maintain transparent, two-way communication throughout the lifecycle of each initiative
Monitor the effectiveness of communications and adoption strategies; iterate and refine approaches for maximum impact
Develop impactful content including presentations, videos, etc., and manage the Business AI Insights Site, Corbin’s Corner Content, and daily communications
Lead comprehensive vendor assessments to ensure alignment with AT&T’s strategic goals and technical standards; present findings and recommendations to internal stakeholders

Skills

Generative AI

GenAI

Agentic Solutions

AI Evangelism

Content Creation

Presentations

Stakeholder Engagement

Change Management

Thought Leadership

Communication Strategies

AT&T

Telecommunications services including wireless and broadband

About AT&T

AT&T provides telecommunications services, including wireless communications, broadband internet, and digital television, primarily in the United States. Its 5G network offers faster data speeds and more reliable connections, although availability can vary. The company caters to both individual consumers and businesses, offering various subscription plans that include options for unlimited data and bundled services that combine internet, TV, and phone. AT&T generates revenue mainly through subscription fees, device sales, and its streaming service, DIRECTV STREAM, which adds to its diverse offerings. In a competitive market, AT&T distinguishes itself with its extensive service range and strong brand presence.

Dallas, TexasHeadquarters

1876Year Founded

$43.3MTotal Funding

IPOCompany Stage

Consumer Software, EntertainmentIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Sick Leave

Paid Holidays

Paid Parental Leave

Adoption Assistance

Disability Insurance

Life Insurance

Employee Assistance Programs

Wellness Program

Employee Discounts

Risks

The customer service guarantee may increase financial liabilities due to compensation for outages.

A recent data breach could damage AT&T's reputation and lead to customer churn.

Resistance to replacing landlines may impact customer retention and satisfaction.

Differentiation

AT&T offers a unique customer service guarantee, setting it apart from competitors.

The company is expanding its fiber network, enhancing broadband offerings in underserved areas.

AT&T's 'Phone-Advanced' device aligns with the trend of replacing traditional landlines.

Upsides

AT&T's fiber network expansion could provide a competitive edge in broadband services.

The new customer service guarantee may attract customers from competitors lacking similar assurances.

Collaboration with The Arc enhances AT&T's brand image through corporate social responsibility.

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