Principal Product Manager

Employment Type: Full-time

Position Overview

eBay is a global e-commerce leader dedicated to changing the way the world shops and sells. Our platform connects millions of buyers and sellers across over 190 markets, driving innovation and reinventing the future of e-commerce for enthusiasts. At eBay, customer focus, authenticity, bold ideas, and unique contributions are highly valued. We are committed to building economic opportunities for all by connecting people and fostering communities.

TCGplayer, now part of eBay, is a leading platform for collectible card game enthusiasts and professional sellers. We serve millions of buyers and tens of thousands of retailers in the $25 billion hobby market, focusing on customer-centric innovations and tools.

As a Principal Product Manager at TCGplayer, you will be a thought leader and driving force for a critical product portfolio. You will align customer needs with business goals and coordinate cross-departmental teams to deliver valuable results in a dynamic, fast-paced environment. This role is ideal for someone who enjoys delighting B2B customers in the collectibles community and can clearly articulate the "why" behind product decisions.

Impact You Will Make

Your insights, effort, and experience will contribute across three key areas:

Customer Value

• Evaluate, document, and socialize portfolio-level customer needs, value propositions, and user journeys.
• Prioritize competing user needs and define user stories, epics, experiential goals, and behavioral success requirements.
• Integrate program-level roadmaps into a coherent, customer-focused portfolio and clearly communicate the rationale behind it.

Business Impact

• Partner with Group Product Managers and portfolio leads to define portfolio ROI and financial modeling processes.
• Monitor portfolio performance, anticipate, and address business impacts.
• Lead evaluations, decisions, and modifications on pricing models and revenue streams.
• Socialize plans, progress, and outcomes across all levels of the business.

Coordinated Execution

• Foster an environment of cross-team collaboration and proactive communication.
• Work closely with technical, design, and business teammates to elicit solutions that meet customer needs, business goals, and internal team requirements.
• Establish a transparent change management process, ruthlessly prioritizing to balance customer needs with operational constraints.

What You Bring to the Team

Your past experience should include accountability for program- and portfolio-level strategy and successful execution.

Qualifications

• Tax Knowledge: Solid understanding of U.S. tax requirements for online sellers (e.g., 1099-K, W-9, W-8BEN) and familiarity with international tax regimes (e.g., VAT, GST, DAC7).
• Product Management Experience: 10+ years of product management experience, ideally in fintech, marketplace, or compliance-driven environments.
• Experience Building: Experience building both internal tooling and external-facing experiences with regulatory compliance.

Company Information

eBay At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

TCGplayer (A part of eBay) TCGplayer connects hobbyists and hobby businesses, relentlessly pursuing customer-focused innovations to provide the most compelling destination and tools for collectible card game enthusiasts and professional sellers. We’re dedicated to serving the global collectible community – millions of buyers and tens of thousands of retailers – representing a $25B hobby market.