Constant Contact

Principal Product Manager - SaaS B2B + SMBs

United States

Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Information Technology & ServicesIndustries

Position Overview

  • Location Type: Remote
  • Employment Type: Full-time
  • Salary: Not specified (Implied: Competitive)

Constant Contact is seeking a Principal Product Manager to lead the strategy and execution for key product areas, guiding a team of engineers to deliver impactful features aligned with our ambitious vision. This role focuses on strengthening customer retention, accelerating growth, streamlining workflows, and redefining the user experience. The ideal candidate will be a visionary leader with a strong understanding of B2B SaaS and SMB products.

Requirements

  • Experience: 8+ years of product management experience, including leadership of multiple product areas.
  • B2B SaaS/SMB Experience: Proven track record of bringing B2B SaaS and SMB products to market.
  • Influence: Demonstrated ability to influence product and engineering organizations and navigate complex, ambiguous challenges.
  • Multiple Product Areas: Experience concurrently leading multiple product areas.
  • Agile Environment: Ability to thrive in fast-paced, collaborative, agile environments.
  • Communication Skills: Strong communicator, capable of presenting work to various audiences, including executives.
  • Design Advocacy: Ability to champion design excellence and understand the impact of design on development.
  • User Empathy: Ability to empathize with users and advocate for their needs.

Responsibilities

  • Feature Delivery: Lead a group of passionate engineers to deliver features aligned with the product vision.
  • Strategic Thinking: Use insightful research and metrics to construct and defend product ideas.
  • Communication & Presentation: Present work to all audiences, including executives.
  • Collaboration: Collaborate with product managers, technical leads, customers, and other stakeholders to define and clarify requirements.
  • Visionary Leadership: Champion a user-centric approach to product development, crafting exceptional experiences.
  • ROI Focus: Drive clear ROI for users and the company through product enhancements.

Application Instructions

  • Not specified in the provided job description. (Applicants should refer to the Constant Contact careers page for application instructions).

Company Information

Constant Contact is an organization dedicated to empowering business owners, entrepreneurs, non-profits, and individuals to succeed online. They emphasize a culture of ownership, integrity, and courage, fostering a dynamic environment focused on innovation and growth.

Skills

Product Management
Leadership
B2B SaaS
SMB Products
Agile Methodologies
Strategic Thinking
Communication
Design Advocacy
User Empathy
Stakeholder Collaboration

Constant Contact

Digital marketing solutions for small businesses

About Constant Contact

Constant Contact offers digital marketing solutions for small businesses and nonprofits, focusing on email and social media marketing. Their user-friendly tools help clients create effective marketing campaigns to engage their target audiences and drive sales or donations. Operating on a subscription-based model, Constant Contact provides various pricing tiers to accommodate different business sizes, making their services accessible to all. The company aims to simplify marketing for organizations that may lack the resources or expertise to manage complex campaigns.

Waltham, MassachusettsHeadquarters
1995Year Founded
$420.8MTotal Funding
GROWTH_EQUITY_VCCompany Stage
Consumer Software, Social ImpactIndustries
1,001-5,000Employees

Benefits

Health Insurance
Paid Vacation
Hybrid Work Options
Professional Development Budget
Paid Sick Leave
Paid Holidays

Risks

Increased competition from AI-driven platforms like ActiveCampaign and Mailchimp.
Potential strategic shifts due to the sale of Siris Capital's ownership stake.
Data privacy challenges from integrations with platforms like Square.

Differentiation

Constant Contact offers AI-powered tools like Campaign Builder and BrandKit.
The company integrates with over 300 apps, including Square and HostGator.
Constant Contact provides a subscription-based model with various pricing tiers.

Upsides

Constant Contact is recognized as a market leader in email marketing.
The partnership with Square enhances marketing and transaction capabilities.
Expansion in APAC positions the company for growth in Asia-Pacific.

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