ServiceNow

Principal Platform Architect, Retail & Hospitality

Austin, Texas, United States

Apply now

Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Information Technology & ServicesIndustries

Requirements

Candidates should possess Enterprise Architecture Experience, including an Enterprise or Solution Architect role and/or relevant experience, with expertise in data modeling, core data design, security, integrations, and configuration management. A minimum of 5 years of large program experience is required.

Responsibilities

The Principal Platform Architect will develop strong relationships with customer business leaders and platform owners to understand their vision, guide and support the execution of technical governance processes, help develop standards and practices for maintaining the ServiceNow architecture model, and provide technical evaluation of demands against the ServiceNow platform. They will also analyze and translate business information into architectural blueprints, drive solid platform health by reviewing configurations, advocate for ServiceNow’s Customer Success Impact advisory practices, and guide customers through integration and performance design review sessions.

Skills

Platform Architecture

Technical Governance

Data Integration

Platform Strategy

Enterprise Architecture

Cloud Technologies

Technical Advisory

Platform Health Management

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Key Metrics

Santa Clara, CaliforniaHeadquarters

2004Year Founded

$81.5MTotal Funding

IPOCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.

Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.

The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.

The company focuses on large enterprises, providing tailored solutions for diverse industries.

ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.

The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.

ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

Land your dream remote job 3x faster with AI

Try Jobo Free