[Remote] Principal Platform Architect - HCLS at ServiceNow

Orlando, Florida, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Cloud Computing, Enterprise Software, SaaSIndustries

Requirements

Candidates should possess management consulting experience, preferably from a Big 4 or strategy firm, or have experience in OEM software or a cloud company. A minimum of 3 years in management consulting leadership roles focused on technology (Digital/SaaS/Enterprise Software) is required, along with experience as an enterprise architect within a Fortune 500, OEM software, or cloud company. Experience in the HCLS industry and a career progression demonstrating technical and architectural expertise are also necessary. The ability to work with functional business leaders to identify objectives and develop outcome-focused roadmaps is essential.

Responsibilities

The Principal Platform Architect will design and govern scalable, secure, and high-performing solutions on the ServiceNow platform, aligning platform capabilities with business objectives and driving digital transformation. Key responsibilities include designing end-to-end ServiceNow solutions across various modules, defining and maintaining the platform's technical architecture roadmap, and leading platform governance, performance, scalability, and maintainability best practices. The role involves collaborating with business units, product owners, and developers to translate business needs into technical solutions, providing architectural guidance and mentorship, and serving as the Subject Matter Expert for the ServiceNow platform. Additionally, the architect will evaluate and recommend new ServiceNow capabilities, contribute to platform innovation, and support the development of reusable solutions and accelerators.

Skills

Platform Architecture

Solution Design

Technology Strategy

Data Governance

Digital Transformation

Enterprise Architecture

Cloud Software

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters

2004Year Founded

$81.5MTotal Funding

IPOCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.

Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.

The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.

The company focuses on large enterprises, providing tailored solutions for diverse industries.

ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.

The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.

ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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