ServiceNow

Principal Platform Architect - Financial Services

Addison, Texas, United States

ServiceNow Logo
Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Information Technology & ServicesIndustries

Requirements

Candidates should possess an enterprise architecture background with a proven track record in management consulting or professional services firms, particularly within cloud software companies. They should have experience in technology strategy, governance, data, and solution design, along with the ability to become a trusted advisor to senior executives and facilitate customer success through strategic planning and execution.

Responsibilities

The Principal Platform Architect will develop strong relationships with c-suite and business leaders to understand their vision and ServiceNow’s role in their digital transformation. They will translate business objectives into outcomes through customer roadmaps, analyze and translate business information and technical requirements into architectural blueprints, position ServiceNow as the system of action, establish and advise on technical governance, drive platform health by guiding remediation of misconfigurations, work with clients and ServiceNow teams to establish delivery operating model governance, advocate for ServiceNow’s advisory leading practices, guide customers through solution design, and define solutions across the platform.

Skills

Platform Architecture
Solution Design
Technical Governance
Data Integration
Platform Health Management
Enterprise Architecture
Best Practices
Customer Success

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Key Metrics

Santa Clara, CaliforniaHeadquarters
2004Year Founded
$81.5MTotal Funding
IPOCompany Stage
Consulting, Consumer Software, Enterprise SoftwareIndustries
10,001+Employees

Benefits

Generous family leave
Flexible PTO
Matched Donations
Retirement benefits
Annual learning stipends
Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.
Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.
The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.
The company focuses on large enterprises, providing tailored solutions for diverse industries.
ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.
The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.
ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

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