Upgrade

Principal DevOps Developer, Infrastructure Performance

Canada

Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Fintech, Financial ServicesIndustries

Requirements

Candidates should possess 8+ years of relevant production-level experience, including experience with VictoriaMetrics, Sumologic, tracing tools like OpenTelemetry or Honeycomb, and profiling tools like Pyroscope. A strong understanding of cloud monitoring, logging, and cost management tools is necessary, along with programming/scripting knowledge in Go, Java, or Python and familiarity with JVM concepts. In-depth knowledge of AWS services, hands-on experience with AWS provisioning using Terraform, and experience with containerized applications and Kubernetes/EKS, including Helm charts, are required. Understanding of microservices architecture, debugging techniques, systems, networking, troubleshooting, automated build pipelines, CI/CD, and operating Linux in production are also essential. Experience in an agile, entrepreneurial start-up environment is preferred.

Responsibilities

The Principal DevOps Developer will build a resilient, secure, and efficient cloud-based observability platform. Responsibilities include monitoring and troubleshooting platform issues, developing solutions to reduce known issues, and scaling the observability infrastructure to meet increasing demand. The role also involves developing and improving operational practices and procedures, such as creating custom Prometheus exporters in Go for database monitoring and deploying MCP servers to integrate the observability stack with LLM tools.

Skills

VictoriaMetrics
Grafana
Prometheus
OpenTelemetry
Honeycomb
Sumologic
Terraform
GitOps
ArgoCD
ArgoRollouts
Tekton
Bash
Golang
EKS
Cloudwatch
S3
DynamoDB
RDS
SNS
SQS
Lambda
Observability
Infrastructure as Code
CI/CD
Monitoring
Troubleshooting
Cloud Computing
Performance Tuning

Upgrade

Provides loans, credit cards, and rewards

About Upgrade

Upgrade offers personal loans, credit cards, and rewards checking accounts to help individuals manage their finances. Their personal loans allow borrowing up to $50,000 with fixed rates and no prepayment penalties, while the Upgrade Card provides cash back rewards on various spending categories. What makes Upgrade different is its focus on affordability and user-friendly features, attracting customers looking for flexible credit solutions. The company's goal is to promote responsible financial behavior and long-term financial health through accessible credit options.

San Francisco, CaliforniaHeadquarters
2016Year Founded
$532.1MTotal Funding
SERIES_FCompany Stage
Fintech, Financial ServicesIndustries
1,001-5,000Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Company Match
Unlimited Paid Time Off
Paid Parental Leave
Health & wellness initiatives

Risks

Expansion into auto loans increases exposure to credit risk.
Crowded BNPL market may pressure margins for Uplift acquisition.
Investment in new office space may strain resources if growth falters.

Differentiation

Upgrade offers a unique blend of credit and banking products.
The Secured OneCard targets consumers with little or no credit history.
Partnership with FairPlay enhances fairness in lending practices.

Upsides

Expansion into auto loans diversifies Upgrade's product offerings.
Acquisition of Uplift strengthens Upgrade's position in travel financing.
Partnership with Finturf enhances home improvement financing options.

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