HR Generalist
Offchain LabsSalary not specified
Principal Coordinator, Leave and Accommodations at Capital One
Richmond, Virginia, United States
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial ServicesIndustries
Requirements
- High School Diploma, GED or equivalent certification
- At least 1 year of accounting experience or at least 1 year of payroll experience or at least 1 year of benefits experience
- Regular, on-site attendance; at least 3 days per week
- Strong verbal and written communication skills
- Strong problem-solving skills
- Exceptional customer experience skills
- Guides the successful completion of major projects and may function in a project leadership role
Responsibilities
- Updating key transactions into the HR processing system
- Answering and managing a high volume of work in Salesforce
- Ensuring all documentation and system updates are accurate and meet regulatory requirements
- Offering and implementing process improvements to drive efficiencies, compliance adherence, and the associate experience
- Providing additional support in auditing, testing, and reporting to meet SLAs
- Documentation of Leave in all HR systems
- Working with external HR vendors
- Fulfilling ad hoc HR requests
- Communicating/partnering with associates on leave about policy and pay issues
- Ensuring accurate data entry of Associate and vendor information
- Triaging and routing Associate inquiries through ticketing system
- Working with vendors to monitor administration of Leave and Accommodation benefits
- Performing a variety of regularly scheduled and ad-hoc audits of leave management data to maintain compliance with established standards
- Providing additional information and guidance to associates with questions concerning their leave management options
Skills
Salesforce
Data Entry
Auditing
Reporting
Vendor Management
Compliance
Accounting
Problem Solving
Communication
Customer Service
Project Leadership
Capital One
Offers diverse financial products and services
About Capital One
Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.
McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees
Benefits
Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program
Risks
Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.
Differentiation
Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.
Upsides
Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.
Related Jobs
RemoteRemoteBenefits Operations Specialist - US
RemoteSalary not specified
RemoteEmployee Relations Partner
Owens & MinorSalary not specified
RemotePayroll and Office Administrator
Bitcoin DepotSalary not specified
Full Time
Junior (1 to 2 years)
RemoteLeave Administrator
SparrowSalary not specified
- Full Time
- Entry Level & New Grad, Junior (1 to 2 years)
RemoteSupport Specialist
Grow TherapySalary not specified