Principal Architect at Ema

Bengaluru, Karnataka, India

Ema Logo
Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
AI, Enterprise Software, TechnologyIndustries

Requirements

  • Bachelor’s or Master’s degree in Computer Science, Engineering, or related field
  • 12+ years of experience in backend systems, Lucene, Elasticsearch, vector datastores, infrastructure, and scale
  • Knowledge of indexing strategies, inverted indexes, sharding/replication, and managing large document corpora
  • Expertise in ranking algorithms (BM25, vector-based, hybrid)
  • Familiarity with relevance tuning, query understanding, and search result evaluation
  • Proficiency with metrics (precision, recall, NDCG, MRR, etc.)
  • Proven experience in building search infrastructure and scaling real-time systems on the search engine
  • Deep understanding of knowledge search
  • Deep expertise in cloud-native architecture, containerized services, and microservice orchestration (Docker, Kubernetes)
  • Solid understanding of LLM-based pipelines, knowledge retrieval, and secure document processing
  • Strong experience with data systems like PostgreSQL, Elasticsearch, and Redis

Responsibilities

  • Own the technical roadmap for Search at Ema, including Core Search Platform, integrations internally with other application teams, integrations with partner teams, and Open API specs to bring in data into Ema
  • Set the roadmap for the Data Ingestion Platform, enabling secure ingestion, transformation, and indexing of data from documents, spreadsheets, emails, and SaaS systems
  • Develop the Application Integration Platform to connect Ema to hundreds of third-party APIs, allowing agents to act across CRMs, ITSMs, HRIS platforms, and more
  • Design and scale the Search Platform to enable structured and unstructured data to flow seamlessly into Ema for search, reasoning, and generation
  • Own the architecture and implementation of Ema’s Search Index
  • Drive and collaborate with the LLMOps infrastructure, influencing how thousands of transforms can be developed by external contributors
  • Ensure platform support for diverse data formats (PDFs, spreadsheets, databases, charts, etc.) using PostgreSQL, Elasticsearch, and other relevant tools

Skills

PostgreSQL
LLMOps
Search Architecture
Data Ingestion
API Integrations
Search Indexing
OpenAPI
Document Processing

Ema

Develops enterprise AI solutions for workforce efficiency

About Ema

Ema develops and implements AI solutions specifically designed for businesses. Their main product is AI employees that can be customized through conversation to learn and perform tasks that exceed human capabilities, allowing companies to quickly expand their workforce. Ema's AI solutions focus on replacing traditional co-pilots with secure and compliant AI employees, meeting strict standards like SOC2, ISO27001, GDPR, HIPAA, and NIST. The EmaFusionTM model combines the strengths of over 100 large language models to deliver high accuracy at a low cost for various enterprise applications. Ema distinguishes itself from competitors by providing tailored solutions that empower businesses to enhance their operational efficiency. The company's goal is to help enterprises take control of their operations and achieve significant improvements in productivity through advanced AI technology.

Mountain View, CaliforniaHeadquarters
2023Year Founded
$59.3MTotal Funding
SERIES_ACompany Stage
Cybersecurity, AI & Machine LearningIndustries
51-200Employees

Benefits

Hybrid Work Options

Risks

Emerging competition from startups like SilkFlo and Kognitos threatens Ema's market share.
Rapid customer base expansion may strain Ema's operational capabilities and service quality.
Reliance on multiple investors may lead to conflicting interests and strategic directions.

Differentiation

EmaFusionTM integrates over 100 LLMs for high accuracy and cost-effectiveness.
Ema offers secure AI employees adhering to SOC2, ISO27001, GDPR, HIPAA, and NIST standards.
Ema's no-code AI agents enable enterprises to deploy AI without extensive technical expertise.

Upsides

Ema's customer base has more than doubled since its launch in March 2024.
Ema secured $50M in Series A funding, enhancing its market position and capabilities.
Growing demand for AI-driven automation aligns with Ema's focus on AI employees.

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