Principal Architect at ASAPP

Mountain View, California, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Artificial Intelligence, TechnologyIndustries

Requirements

Strong architectural skills, with proven experience designing complex software systems
Strong engineering skills, with at least an intermediate level skill in Python
Demonstrated ability in leading technical teams
Experience implementing technical solutions, tackling tough engineering problems to help build products
Experience building and deploying production ML models to solve real-world problems
Experience bringing cutting-edge innovation to production
A Master’s Degree in a field of science, technology, engineering or math, or equivalent hands-on experience
Desire to learn new things, work closely with peers from different teams, and open to teach and learn from others

Responsibilities

Play a major role in building products leveraging the latest innovations around LLMs and agentic systems
Work closely with teams across ASAPP, including Product, Research and Platform / Infrastructure
Keep up with and apply the latest innovations from the NLP / Speech community that could impact our product
Lead major technical initiatives and explorations
Be a technical leader for teams that are architecting and engineering systems
Straddle between engineering and research to bring in innovations
Regularly interface with Research teams, chart out research roadmaps and brainstorm ideas
Provide technical leadership and mentoring for junior engineers
Be hands-on in the development process

Skills

Key technologies and capabilities for this role

LLMsMachine LearningData PipelinesScalable ArchitectureProduction MLFeature EngineeringML ResearchTechnical LeadershipMentoring

Questions & Answers

Common questions about this position

What work arrangements does ASAPP offer?

ASAPP embraces both hybrid and remote work to bring the best minds together, wherever they are, with hubs in New York City, Mountain View, Latin America, and India.

What are the required qualifications for the Principal Architect role?

Candidates need strong architectural skills with proven experience designing complex software systems, strong engineering skills with at least intermediate Python proficiency, demonstrated ability in leading technical teams, experience building and deploying production ML models, and a Master’s Degree in STEM or equivalent hands-on experience.

What is the company culture like at ASAPP?

ASAPP values customer obsession, purposeful speed, ownership, and a relentless focus on outcomes, working in tight, skilled teams with a globally diverse group that prioritizes clarity, continuous learning, and collaboration in a fast-paced environment.

What salary or compensation does this role offer?

This information is not specified in the job description.

What makes a strong candidate for this Principal Architect position?

Strong candidates have experience architecting scalable production-grade LLM products, leading technical teams, mentoring juniors, interfacing with Research teams, and a desire to learn, collaborate across teams, and stay hands-on with development.

ASAPP

AI tools for enhancing customer service

About ASAPP

ASAPP provides AI-powered tools to improve customer service operations. Their main product is a conversational AI voice and chat agent that accurately transcribes calls, automates call summaries, and generates automated responses to enhance agent productivity. Targeting businesses with high volumes of customer interactions, such as call centers and support departments, ASAPP operates in the customer experience market, which is growing as companies focus on customer satisfaction. They offer their services through a subscription model, allowing clients to access their tools while ensuring ongoing updates. ASAPP's goal is to enhance human performance in customer service by addressing inefficiencies and providing insights that help businesses make informed decisions and improve customer experiences.

New York City, New YorkHeadquarters

2014Year Founded

$369.6MTotal Funding

SERIES_CCompany Stage

Enterprise Software, AI & Machine LearningIndustries

201-500Employees