Federal Solutions Engineer
RescaleFull Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Candidates should have experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving, including using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. Proven experience of 3-4 years in a presales or solution consulting role within the risk and GRC domain is required.
The Solution Consultant will support the Risk Solution Sales Team in driving net new business by acting as a technical and domain expert. This role involves leading discovery workshops, delivering product demonstrations, understanding customer challenges, and mapping them to solution capabilities. Responsibilities include answering technical questions, providing feedback to product management, identifying and delivering cross-product sales opportunities, staying current on competitive analysis and market trends, and supporting marketing events.
Cloud-based platform for digital workflows
ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.