[Remote] PM Clinical Applications Specialist at GE Healthcare

Remote

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical TechnologyIndustries

Requirements

Hold an active registered nursing license with 2 years’ experience in ICU
Hold a Bachelor’s or Associates Degree
Ability/Willingness to travel extensively 80+% (4-5 days per week including some weekends) within US and Canada (USCAN) via multiple modes of transportation (car, air travel, train etc.) as necessary
Maintain a valid driver’s license and satisfactory driving record
Proficient use of software applications, such as, Windows Outlook, Word, PowerPoint, and Excel and navigating other computer and web-based tools (intranet/internet/apps)
Ability to learn specialized industry specific software and provide digital education and training solutions
Candidate must be willing to submit to a background investigation, including but not limited to verification of past employment, criminal history, and educational background
Willingness to take a drug test
Must comply with vendor credentialing requirements. Will be required to register with one or more vendor credentialing services by various customer hospitals

Responsibilities

Develop product, clinical, and software knowledge, skills, and competence within a specific LCS modality
Correlates theoretical knowledge with clinical and product information to provide clinicians with the knowledge and the skills to obtain optimal performance from their GE Healthcare equipment
Provides pre-sale product clinical evaluations and/or educational sessions to potential customers
In partnership with customers, develop and administer clinical training to the end-user personnel aligned with sales order agreement (SOA) to deliver excellent clinical education to achieve high Net Promotor Scores (NPS)
Collaborate and coordinate the delivery of customer training with a targeted integrated account management approach including sales, project management, and other service organization teams in accordance with the SOA/terms and conditions
Drive realization of revenue thru execution of on-site or remote clinical education delivery
Produce comprehensive, consistent, and timely completion of documentation requirements pre-through post training
Provide ongoing post-installation training and support as needed. Support existing customers with additional training as needed or as product enhancements are launched that require additional training or implementation
Maintain customer relationships and communicate all relevant product and/or customer concerns or opportunities to the LCS Management team, Field Sales, Marketing, Customer Loyalty Leads, and Technical Support regarding technical and clinical issue or how to improve the quality of the product or overall product offerings
Manage travel & lodging (T&L) budget to plan through optimization of travel strategies and cost savings. Submits expense reports within guidelines and provides and maintains clear and complete records to comply with all elements relevant to the position
Possess strong interpersonal and customer skills, and places personal and business integrity at forefront
Differentiate with exceptional customer service and actively integrate user experience and outcomes

Skills

Key technologies and capabilities for this role

Clinical TrainingMedical Device TrainingPatient MonitoringProduct DemonstrationsEducational SessionsNet Promoter ScoreCustomer Training DeliveryClinical EducationHealthcare EquipmentTraining Documentation

Questions & Answers

Common questions about this position

What qualifications are required for the Clinical Applications Specialist role?

Candidates must hold an active registered nursing license.

Is this a remote position or does it require travel?

The role involves managing travel and lodging budget, executing on-site or remote clinical education delivery, and providing pre-sale evaluations, indicating a mix of remote and on-site work with travel requirements.

What are the key responsibilities of this position?

Responsibilities include providing clinical education and training to end-users, developing product knowledge, delivering pre-sale evaluations, collaborating with sales and service teams, and maintaining customer relationships.

What is the employment type for this job?

This is a full-time position.

What skills are essential for success in this role?

Strong interpersonal and customer skills are essential, along with placing personal and business integrity at the forefront and differentiating with exceptional customer service.

GE Healthcare

Healthcare technology and data analytics provider

About GE Healthcare

GE Healthcare provides a range of healthcare technologies and services aimed at improving patient care. Its main products include imaging systems, mobile diagnostic devices, patient monitoring solutions, and advanced software for data analysis. These products help medical professionals make informed decisions and enhance the efficiency of healthcare delivery. Unlike many competitors, GE Healthcare invests significantly in research and development, allocating $1 billion each year to innovate and enhance its offerings. The company’s goal is to support healthcare providers in delivering better patient outcomes, as evidenced by its technology supporting over 300,000 patients daily and managing 2 billion patient scans each year.

Chicago, IllinoisHeadquarters

1892Year Founded

N/ACompany Stage

Data & Analytics, HealthcareIndustries

10,001+Employees

Risks

Emerging AR technologies increase competition in medical imaging.

Regulatory challenges may delay AI application expansions in healthcare.

Dependence on clinical trial success for new product market positioning.

Differentiation

GE Healthcare invests $1 billion annually in R&D for product innovation.

The company supports over 300,000 patients daily with its healthcare technologies.

GE Healthcare's AIR Recon DL offers 3D motion-insensitive imaging for enhanced MRI quality.

Upsides

Acquisition of Caption Health expands AI-powered ultrasound capabilities.

Successful Phase III trial of [18F]flurpiridaz enhances coronary artery disease detection.

Collaboration with Wayra accelerates digital health innovation in EMEA.

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