DraftKings

Player Protection Associate

United States

Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Gambling & CasinosIndustries

Requirements

Candidates should possess a Bachelor’s degree or relevant experience, along with an understanding of operational risk management and responsible gaming. They must also demonstrate effective time management skills, analytical abilities, and strong communication skills, both with customers and colleagues. Furthermore, the ability to think analytically and swiftly resolve complex situations is essential, and the candidate should be capable of becoming licensed in multiple jurisdictions.

Responsibilities

As a Player Protection Associate, you will serve as the initial point of escalation for all Player Protection referrals, meticulously reviewing player communications, limits, deposit/withdrawal patterns, and gameplay activity to assess customer risk. You will analyze and update ongoing monitoring reports, compliance logs, and alerts, maintaining an understanding of regulatory standards and changes to ensure compliance. Additionally, you will communicate and provide resources to customers, safeguarding the gaming environment through ongoing monitoring and adapting to regulatory changes.

Skills

Responsible Gaming
Customer Activity Analysis
Risk Management
Regulatory Compliance
Communication Skills
Operational Risk Management
Monitoring and Reporting
Analytical Thinking
Time Management

DraftKings

Online platform for fantasy sports and betting

About DraftKings

DraftKings operates in the online gaming and entertainment industry, focusing on daily fantasy sports, sports betting, and online casino games. Users can engage in daily fantasy sports contests for cash prizes, place bets on various sports events, and play casino games like slots, blackjack, roulette, and poker. The platform also includes a marketplace for digital collectibles, allowing users to buy, sell, and trade NFTs of celebrities. DraftKings ensures compliance with gaming regulations, providing a secure environment for its users. Unlike many competitors, DraftKings offers a diverse range of gaming options and revenue streams, attracting a wide audience of sports fans, gamblers, and digital collectors. The company's goal is to create a comprehensive and safe platform for users to enjoy various gaming activities and digital asset trading.

Key Metrics

Boston, MassachusettsHeadquarters
2012Year Founded
$911.4MTotal Funding
IPOCompany Stage
Crypto & Web3, GamingIndustries
1,001-5,000Employees

Benefits

Performance Bonus
Company Equity

Risks

Class action lawsuit for alleged unlawful account termination could damage reputation.
Accusations of collusion with FanDuel may lead to antitrust investigations.
Sportsbook+ in New York may face regulatory scrutiny over its subscription model.

Differentiation

DraftKings offers a unique combination of fantasy sports, sports betting, and online casino games.
The company has ventured into the NFT market, expanding its digital collectibles offerings.
DraftKings ensures a secure gaming environment through compliance with gaming authorities.

Upsides

Partnership with Delta Air Lines could open new revenue streams through in-flight gaming.
Launch of Sportsbook+ in New York offers enhanced odds, attracting more subscribers.
Entry into the NFT market taps into the growing digital collectibles trend.

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