Player Coach Specialty Pharmacy inside sales representative - Nationwide at IQVIA

Chicago, Illinois, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Pharmaceuticals, Healthcare, Specialty Pharmacy, BiopharmaIndustries

Requirements

4-year degree from an accredited college or university
Minimum 2 years of sales experience with documented sales success
Minimum 1 year of inside sales experience

Responsibilities

Lead, train, coach, and develop a team of 4 ISRs
Serve as point of contact between Orsini Specialty Pharmacy and the Inside Sales Reps
Grow relationships with key prescriber offices to grow referral volume
Responsible for development and presentation of business reviews and other business-related matters
Communicate with prescriber offices to promote Orsini services
Analyze accounts near-term and long-term objectives and promote consideration of Orsini service offering
Provide timely feedback regarding prescriber accounts to management regarding opportunities or matters that may affect Orsini’s referral volume
Integrate with various Orsini teams and departments (i.e. Orsini Sales Team, Admissions, PA, Operations, and Therapy Management) to drive new referrals
Analyze market trends and opportunities
Manage an assigned territory and detail health care professionals through outbound and inbound calls
Contact the office staff of assigned accounts and identify key decision makers within the practice to include Physicians, Medical Assistants, Nurses, Physicians Assistants, Nurse Practitioners, and other medical professionals
Develop relationships with key decision makers with the goal of positively influencing the prescription writing of clients’ medication
Provide the best possible customer service, deliver accurate product information, and ensure access to patient assistance materials and programs
Provide lead generation, appointment setting, recruitment for virtual lunch and learns, assist in recruiting for national meetings, and general sales support for select brand representatives
Deliver accurate and meaningful information, feature/benefits to Healthcare Professional Offices by phone
Demonstrate advanced listening and decision-making skills
Understand and convey complex product and service-related information in an educated, reassuring, and professional manner while in a real-time environment
Accept and quickly apply coaching and feedback to improve individual performance and customer experience
Handle multiple tasks such as actively listening to callers’ needs while navigating CRM and consistently providing accurate and complete information on the requested topics

Skills

Key technologies and capabilities for this role

Inside SalesTerritory ManagementHealthcare Professional DetailingOutbound CallsInbound CallsRelationship BuildingPrescription InfluencingCustomer ServiceProduct Information DeliveryPatient Assistance Programs

Questions & Answers

Common questions about this position

What are the main responsibilities of the ISR Player/Coach role?

The role involves leading, training, coaching, and developing a team of 4 ISRs, managing an assigned territory through outbound and inbound calls to detail health care professionals, growing relationships with key prescriber offices, and providing sales support like lead generation and appointment setting.

Is this position remote or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What team size will the Player Coach manage?

The Player Coach will lead, train, coach, and develop a team of 4 ISRs.

What experience or skills make a strong candidate for this position?

Strong candidates should have experience in inside sales for specialty pharmacy, ability to manage and coach a sales team, skills in building relationships with prescribers and healthcare professionals, and proficiency in analyzing markets and presenting business reviews.

IQVIA

Advanced analytics and clinical research services

About IQVIA

IQVIA provides advanced analytics, technology solutions, and clinical research services specifically for the life sciences industry. Their services utilize extensive data resources and technology to create connections within healthcare, allowing clients to gain insights that help speed up the development and marketing of new medical treatments. This process is facilitated by their IQVIA Connected Intelligence™ system, which offers quick and flexible insights. IQVIA stands out from competitors by focusing on patient privacy, employing various technologies to protect individual data. The company's goal is to enhance healthcare outcomes by supporting biotech, pharmaceutical, and medical device companies, as well as researchers and government agencies, in understanding diseases and advancing medical science.

Durham, North CarolinaHeadquarters

1998Year Founded

$3,526MTotal Funding

POST_IPO_EQUITYCompany Stage

Cybersecurity, Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Rapid advancement of cancer vaccines may disrupt traditional clinical research models.

Proliferation of disparate technological solutions causes technology overload in clinical trials.

Generative AI technologies face challenges in adoption due to data privacy concerns.

Differentiation

IQVIA leverages advanced analytics and big data for life sciences solutions.

The company offers privacy-enhancing technologies to protect individual patient data.

IQVIA's AI Assistant provides rapid, actionable insights for healthcare and life sciences.

Upsides

Increased adoption of decentralized clinical trials enhances patient-centric study designs.

AI-driven drug discovery accelerates identification of potential drug candidates.

Expansion of telemedicine facilitates remote patient monitoring and data collection.

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