Pipeline Branch Manager - Montgomery County MD at M&T Bank

Rockville, Maryland, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

BankingIndustries

Requirements

Minimum of 3 years plus experience as a Banking Branch Manager
Strong leadership skills
Experience with business development
Experience with community involvement

Responsibilities

Responsible for overall profitability by directing sales and business development, meeting operational objectives, and ensuring the branch achieves its annual goals
Leads team through coaching, performance management, and setting priorities
Builds and develops branch staff
Identifies Retail and Business Banking customer needs through the M&T sales processes, using the tools and resources to assist customers with short and long-term solutions
Proactively prospects and grows Business Banking relationships through outreach
Builds the bank’s presence in the community
Conducts interviews and selects employees based on staffing model
Actively models and coaches customer service and needs determination behaviors
Reinforces and maintains accountability for execution of Retail strategy
Ensures operational and requirements are maintained, to include consumer and business banking guidelines
Ensures compliance with operational, security, and control policies/procedures, preventing fraud and protecting customer assets
Takes ownership of complex account servicing and error resolution issues, including those escalated by other Bankers
Provide coaching and guidance to improve and reduce future problem resolution/escalations
Engages with all team members and business partners as appropriate
Independently processes all Business Banking loan requests up to $100,000. Proactively bundle products and services as appropriate
Adheres to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies
Promotes an environment that supports diversity and reflects the M&T Bank brand
Maintains M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable
Completes other related duties as assigned

Skills

Leadership

Business Development

Sales

Coaching

Performance Management

Customer Service

Retail Banking

Business Banking

Operational Compliance

Fraud Prevention

Community Engagement

M&T Bank

Full-service banking for individuals and businesses

About M&T Bank

M&T Bank provides a variety of banking services to individuals, small businesses, and larger companies. Their offerings include mortgage assistance, personal and business checking accounts, and mobile banking options. The bank primarily operates in the Northeastern and Mid-Atlantic regions of the United States, emphasizing community engagement and a focus on customer service. M&T Bank's business model is based on traditional banking practices, such as loans, deposits, and investment products, and it generates revenue through interest income and service fees. A key aspect that sets M&T Bank apart from its competitors is its commitment to community involvement, which includes allowing employees to volunteer and supporting local organizations. The recent merger with United Bank, N.A. has further expanded their services and market presence.

Buffalo, New YorkHeadquarters

1993Year Founded

IPOCompany Stage

Financial ServicesIndustries

10,001+Employees

Risks

Competition from fintechs could erode M&T Bank's market share among tech-savvy customers.

Integration challenges from the United Bank merger may disrupt operations.

Decreased prime rate could reduce interest income, impacting profitability.

Differentiation

M&T Bank emphasizes community engagement through its charitable foundation and volunteer programs.

The bank offers a wide range of traditional and digital banking services.

Recent merger with United Bank, N.A. expands M&T's market reach and service offerings.

Upsides

M&T Bank's $1.5 billion senior notes offering strengthens its financial position.

Decreased prime rate may attract more borrowers, increasing loan volume.

Shannon Lazare's appointment as New Jersey Regional President enhances local community engagement.

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