Technical Training Specialist
AccelaSalary not specified
Full Time
Mid-level (3 to 4 years)
Not SpecifiedCompensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Pharmacy, RetailIndustries
Requirements
- Holds an active/valid national certification certificate issued by PTCB (PTCE) or NHA (ExCPT). Must obtain a national certification within the first 12 months of employment if not currently certified
- 1 year experience in a pharmacy environment (Central fill, specialty, retail, mail order) OR 1 year experience training other associates/employees
- Available to work 1st shift between 6am to 4pm, full-time (4 days a week with 10-hour shifts), schedule based on production needs and available throughout the week
- Preferred Qualifications
- At least 1 year of experience in coaching and training in a call center environment
- Experience facilitating/training in a group setting
- Strong organization and communication skills
- Proficiency in utilizing training software and tools
Responsibilities
- Provides support for associate training in Pharmacy and Health and Wellness areas by coordinating and facilitating certification courses (e.g., Pharmacy Technician University); coordinating Computer Based Learning courses; preparing, reviewing, analyzing, and monitoring reports, logs, and forms (e.g., training participation, process reports, compliance adherence, standard operating procedure documentation)
- Trains associates in pharmacy and health and Wellness areas by providing instruction on the proper preparation, operation, and troubleshooting of machinery; distributing training materials; providing feedback and responding to questions on equipment operation; following up with associates to ensure completion of training
- Develops training programs and materials in Pharmacy and Health and Wellness areas by conducting training needs analysis; identifying and developing training content and materials; adapting existing training content and materials; evaluating training effectiveness
- Develops, communicates, and implements processes and practices to meet business needs by collaborating with managers, co-workers, customers, and other business partners; analyzing and applying information from multiple sources; monitoring progress and results; identifying and addressing improvement opportunities
- Demonstrates, promotes, and supports compliance with company policies, procedures, and standards of ethics and integrity by explaining, guiding, and demonstrating how to apply these in executing business processes and practices; implementing related action plans; using the Open Door Policy; assisting management with correcting ethical and compliance issues
- Leads and participates in teams by using and sharing resources, information, and tools; determining customer needs and business priorities; coordinating and executing work assignments; providing advice, feedback, and support
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What certifications are required for the Pharmacy Training Coordinator role?
Candidates must hold an active/valid national certification from PTCB (PTCE) or NHA (ExCPT), or obtain one within the first 12 months of employment.
Is this position remote or on-site?
This is an on-site position at the Central Fill facility in Litchfield Park, AZ.
What is the work schedule for full-time Pharmacy Training Coordinators?
Full-time associates work 4 days a week with 10-hour shifts on the 1st shift, available between 6am to 4pm, with schedules based on production needs.
What experience is required for this position?
Minimum qualifications include 1 year experience in a pharmacy environment (Central fill, specialty, retail, mail order) or 1 year experience training other associates/employees.
What preferred skills make a strong candidate for this role?
Preferred qualifications include at least 1 year of experience in coaching and training in a call center environment, experience facilitating/training in a group setting, strong organization and communication skills, and proficiency in utilizing training software and tools.
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
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