Pharmacy Panel Specialist at IQVIA

Athens, Greece

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Life SciencesIndustries

Requirements

Bachelor's Degree
One (1) year of experience in similar environment
Strong job control language skills or distributed platform operating and PC operating systems skills
Proficiency in scheduling software packages as used by IQVIA and problem management tools
Analytical/problem solving skills
Demonstrated communication skills with a customer service focused approach

Responsibilities

Under guidance, conduct technical activation and support of pharmacies in a multi-platform environment
Perform initial setup of technical interfaces and activation of pharmacy software
Launch software and train pharmacy users
Monitor the environment using established tools and ensure processes are completed on schedule
Respond and correct job failures according to procedures
Escalate issues requiring second-level support as per call escalation procedures
Execute special processing requests and request permanent changes for identified problems
Enter issues into the problem management tool for follow-up and resolution
Update relevant areas of outstanding issues requiring further follow-up
Assist client-facing teams, business line initiatives, or third parties
Act as a subject matter expert for other analysts in the absence of Scheduling and/or supervisor
Provide input for new system development, including requirement gathering, UAT, and implementation

Skills

Key technologies and capabilities for this role

Job Control LanguageScheduling SoftwareProblem Management ToolsPharmacy SoftwareOperating SystemsTechnical InterfacesUAT

Questions & Answers

Common questions about this position

What is the salary for the Pharmacy Panel Specialist position?

This information is not specified in the job description.

Is this a remote position or what is the location requirement?

This information is not specified in the job description.

What skills are required for this role?

Required skills include strong job control language skills or distributed platform operating and PC operating systems skills, proficiency in scheduling software packages as used by IQVIA and problem management tools, and analytical/problem solving skills. Additionally, demonstrated communication skills with a customer service focused approach are needed.

What is the employment type and duration for this position?

This is a full-time contract position for 12 months.

What qualifications are needed to apply?

A Bachelor's Degree and one (1) year of experience in a similar environment are required.

IQVIA

Advanced analytics and clinical research services

About IQVIA

IQVIA provides advanced analytics, technology solutions, and clinical research services specifically for the life sciences industry. Their services utilize extensive data resources and technology to create connections within healthcare, allowing clients to gain insights that help speed up the development and marketing of new medical treatments. This process is facilitated by their IQVIA Connected Intelligence™ system, which offers quick and flexible insights. IQVIA stands out from competitors by focusing on patient privacy, employing various technologies to protect individual data. The company's goal is to enhance healthcare outcomes by supporting biotech, pharmaceutical, and medical device companies, as well as researchers and government agencies, in understanding diseases and advancing medical science.

Durham, North CarolinaHeadquarters

1998Year Founded

$3,526MTotal Funding

POST_IPO_EQUITYCompany Stage

Cybersecurity, Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Rapid advancement of cancer vaccines may disrupt traditional clinical research models.

Proliferation of disparate technological solutions causes technology overload in clinical trials.

Generative AI technologies face challenges in adoption due to data privacy concerns.

Differentiation

IQVIA leverages advanced analytics and big data for life sciences solutions.

The company offers privacy-enhancing technologies to protect individual patient data.

IQVIA's AI Assistant provides rapid, actionable insights for healthcare and life sciences.

Upsides

Increased adoption of decentralized clinical trials enhances patient-centric study designs.

AI-driven drug discovery accelerates identification of potential drug candidates.

Expansion of telemedicine facilitates remote patient monitoring and data collection.

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