Pharmacy Manager at CVS Health

East Peoria, Illinois, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Part TimeJob Type

UnknownVisa

Healthcare, Retail PharmacyIndustries

Requirements

Acting as a role model for the pharmacy team, demonstrating genuine care and setting standards for excellence
Leading and developing a pharmacy team to provide exceptional patient care, promoting best practices, and addressing performance opportunities
Supporting novel program awareness, onboarding new hires, and recognizing colleagues for success
Exhibiting best practices when working the bench, including quarterbacking the team, providing meaningful patient counseling, and abiding by legal and regulatory guidelines
Managing pharmacy team effectively, including overseeing shifts, coaching, and follow-up
Ensuring safe and accurate prescription fulfillment by following workflow procedures and safety guardrails
Contributing to positive patient experiences through empathy, compassionate care, collaboration with healthcare teams, and resolving issues
Proactively offering and delivering immunizations, and supporting Pharmacy Technicians in learning to immunize
Managing pharmacy inventory, following best practices, especially for cold chain products
Conducting onboarding and training for new Technicians and Pharmacists on CVS workflow, ensuring timely completion of training/licensure
Ensuring full compliance with state Board of Pharmacy regulations and escalating issues as needed
Partnering with Store Manager to maintain a talent pipeline of cross-trained colleagues and ensure their training completion
Overseeing Staff Pharmacists and District Support Pharmacists, managing performance through observation, feedback, reviews, and gap closure

Responsibilities

Living the company's purpose by managing and improving patient health through safe dispensing, counseling, and immunizing practices
Overseeing the pharmacy team during bench shifts and strengthening performance measures through coaching and follow-up
Directing the pharmacy team to follow pharmacy workflow procedures and utilize safety guardrails
Coaching the pharmacy team to show empathy, genuine care, and resolve patient issues proactively
Identifying, engaging, and supporting Pharmacy Technicians to immunize
Coaching the pharmacy team on inventory best practices, focusing on cold chain protection
Training new Technician and Pharmacist hires for the store and district
Maintaining pharmacy operations in full compliance with regulations
Partnering with Store Manager for cross-trained colleague pipeline and training
Managing performance of Staff Pharmacists and DPSs, including observations, feedback, annual reviews, and closing performance gaps

Skills

Pharmacy Management

Patient Counseling

Team Leadership

Regulatory Compliance

Performance Management

Staff Onboarding

Patient Care

Healthcare Best Practices

CVS Health

Comprehensive pharmacy and healthcare services

About CVS Health

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.

Woonsocket, Rhode IslandHeadquarters

1963Year Founded

DEBTCompany Stage

Healthcare, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Company Equity

Wellness Program

Professional Development Budget

Paid Vacation

Paid Holidays

Risks

Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.

The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.

The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.

Differentiation

CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.

The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.

CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.

Upsides

Expansion of telehealth services allows CVS to reach more patients remotely.

Increased consumer interest in wellness boosts demand for CVS's health-related products.

The trend towards value-based care aligns with CVS's integrated healthcare approach.

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