Pharmacy Manager at CVS Health

Miami Beach, Florida, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Retail PharmacyIndustries

Requirements

Act as a role model demonstrating genuine care and setting standards for the pharmacy team
Lead and develop a pharmacy team providing exceptional patient care
Promote best practices and lead through change while identifying and addressing performance opportunities
Support novel program awareness and onboard newly hired pharmacy team members
Recognize colleagues for their success
Exhibit best practices when working the bench, including quarterbacking the team, providing meaningful counseling, and abiding by legal and regulatory guidelines
Oversee Staff Pharmacists and District Support Pharmacists (DPSs) where applicable
Ensure pharmacy operations are fully compliant with state Board of Pharmacy regulations
Partner with the Store Manager to maintain a healthy talent pipeline of cross-trained colleagues

Responsibilities

Live the purpose by helping manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices
Oversee the pharmacy team during bench shifts, strengthening performance measures through effective coaching and consistent follow-up
Support safe and accurate prescription fulfillment by following and directing the team to follow pharmacy workflow procedures and safety guardrails
Contribute to positive patient experiences by showing empathy, genuine care, coaching the team, collaborating with healthcare teams, and resolving insurance/medication issues
Proactively offer and deliver immunizations; identify, engage, and support Pharmacy Technicians to learn to immunize
Manage pharmacy inventory by following and coaching on best practices, with focus on protecting cold chain products
Conduct new Technician and Pharmacist onboarding for the store and district, including CVS workflow training and ensuring timely completion of required training/licensure
Escalate issues or concerns to the Rx DL for additional support as needed
Ensure cross-trained colleagues are on-track for timely completion of required training for licensure
Manage performance of Staff Pharmacists and DPSs through direct observation, peer/team feedback, validation of results, annual performance reviews, and closing gaps

Skills

Key technologies and capabilities for this role

Pharmacy ManagementPatient CounselingTeam LeadershipRegulatory CompliancePerformance ManagementStaff OnboardingPatient CareHealthcare Best Practices

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time employment opportunity.

What salary or compensation does the Pharmacy Manager role offer?

This information is not specified in the job description.

What are the key responsibilities of a Pharmacy Manager at CVS Health?

Key responsibilities include leading and developing the pharmacy team, providing exceptional patient care, overseeing safe prescription fulfillment, managing inventory, offering immunizations, and demonstrating compassionate care.

What is the company culture like at CVS Health for Pharmacy Managers?

CVS Health fosters a culture of excellence where Pharmacy Managers act as role models, demonstrate genuine care, cultivate compassionate patient experiences, and lead through change while recognizing team success.

What makes a strong candidate for the Pharmacy Manager position?

Strong candidates are passionate about transforming health care, skilled in leading teams, committed to patient care through counseling and immunizations, and able to coach teams on best practices and performance improvement.

CVS Health

Comprehensive pharmacy and healthcare services

About CVS Health

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.

Woonsocket, Rhode IslandHeadquarters

1963Year Founded

DEBTCompany Stage

Healthcare, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Company Equity

Wellness Program

Professional Development Budget

Paid Vacation

Paid Holidays

Risks

Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.

The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.

The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.

Differentiation

CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.

The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.

CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.

Upsides

Expansion of telehealth services allows CVS to reach more patients remotely.

Increased consumer interest in wellness boosts demand for CVS's health-related products.

The trend towards value-based care aligns with CVS's integrated healthcare approach.

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