Pharmacy Manager at CVS Health

North Haven, Connecticut, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Retail PharmacyIndustries

Requirements

Act as a role model demonstrating genuine care and setting standards for the pharmacy team
Lead and develop a pharmacy team providing exceptional patient care
Promote best practices and lead through change while identifying and addressing performance opportunities
Support novel program awareness and onboard newly hired pharmacy team members
Recognize colleagues for their success
Exhibit best practices when working the bench, including quarterbacking the team, providing meaningful patient counseling, and abiding by legal and regulatory guidelines
Oversee pharmacy team during bench shifts with effective coaching and follow-up
Follow and direct adherence to pharmacy workflow procedures and safety guardrails
Demonstrate empathy, genuine care, and compassionate care; collaborate with patient's total healthcare team and resolve insurance/medication issues
Proactively offer and deliver immunizations; support Pharmacy Technicians in learning to immunize
Manage pharmacy inventory following best practices, especially protecting cold chain products
Conduct onboarding and training for new Technicians and Pharmacists on CVS workflow, ensuring timely completion of training/licensure
Ensure full compliance with state Board of Pharmacy regulations and escalate issues as needed
Partner with Store Manager to maintain talent pipeline of cross-trained colleagues and ensure their training completion
Oversee Staff Pharmacists and District Support Pharmacists (where applicable), manage performance via observation, feedback, validation, annual reviews, and gap closure

Responsibilities

Manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices
Strengthen pharmacy performance measures through coaching and follow-up
Support safe and accurate prescription fulfillment
Contribute to positive patient experiences
Manage pharmacy inventory effectively
Conduct new hire onboarding and training for store and district
Ensure pharmacy operations comply with regulations
Partner with Store Manager for talent pipeline
Oversee and manage performance of pharmacy staff

Skills

Key technologies and capabilities for this role

Pharmacy ManagementPatient CounselingTeam LeadershipRegulatory CompliancePerformance ManagementStaff OnboardingPatient CareHealthcare Best Practices

Questions & Answers

Common questions about this position

Is this a full-time position?

Yes, this is a full-time employment opportunity.

What salary or compensation does the Pharmacy Manager role offer?

This information is not specified in the job description.

What are the key responsibilities of a Pharmacy Manager at CVS Health?

Key responsibilities include leading and developing the pharmacy team, providing exceptional patient care through counseling and immunizations, overseeing safe prescription fulfillment, managing inventory, and coaching team members for performance improvement.

What is the company culture like at CVS Health for Pharmacy Managers?

CVS Health fosters a culture of excellence, genuine care, and compassion, with Pharmacy Managers acting as role models, promoting best practices, and building a great place to work focused on transforming health care.

What makes a strong candidate for the Pharmacy Manager position?

Strong candidates demonstrate leadership in managing pharmacy teams, expertise in patient counseling and immunizations, commitment to safety and regulatory compliance, and the ability to coach colleagues while showing empathy and genuine care.

CVS Health

Comprehensive pharmacy and healthcare services

About CVS Health

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.

Woonsocket, Rhode IslandHeadquarters

1963Year Founded

DEBTCompany Stage

Healthcare, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Company Equity

Wellness Program

Professional Development Budget

Paid Vacation

Paid Holidays

Risks

Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.

The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.

The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.

Differentiation

CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.

The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.

CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.

Upsides

Expansion of telehealth services allows CVS to reach more patients remotely.

Increased consumer interest in wellness boosts demand for CVS's health-related products.

The trend towards value-based care aligns with CVS's integrated healthcare approach.

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