Pharmacy Manager at CVS Health

Montgomery, West Virginia, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Retail PharmacyIndustries

Requirements

Act as a role model demonstrating genuine care and setting standards for the pharmacy team
Lead and develop a pharmacy team providing exceptional patient care
Promote best practices and lead through change while identifying and addressing performance opportunities
Support novel program awareness and onboard newly hired pharmacy team members
Recognize colleagues for their success
Exhibit best practices when working the bench, including quarterbacking the team, providing meaningful counseling, and abiding by legal and regulatory guidelines
Oversee pharmacy team during bench shifts with effective coaching and follow-up
Follow and direct pharmacy workflow procedures and safety guardrails
Demonstrate empathy, genuine care, and compassionate care; collaborate with healthcare teams and resolve issues
Proactively offer and deliver immunizations; support Pharmacy Technicians in learning to immunize
Manage pharmacy inventory following best practices, especially cold chain products
Conduct onboarding and training for new Technicians and Pharmacists on CVS workflow, ensuring timely completion
Ensure compliance with state Board of Pharmacy regulations and escalate issues as needed
Partner with Store Manager to maintain talent pipeline of cross-trained colleagues and ensure their training completion
Oversee Staff Pharmacists and District Support Pharmacists, manage performance through observation, feedback, reviews, and gap closure

Responsibilities

Manage and improve patient health through safe dispensing, counseling, and immunizing practices
Strengthen pharmacy performance measures through coaching and follow-up
Support safe and accurate prescription fulfillment
Contribute to positive patient experiences
Manage pharmacy inventory effectively
Conduct new hire onboarding and training
Ensure full compliance with regulations
Partner on talent pipeline development
Oversee and manage performance of pharmacists and support staff, including annual reviews

Skills

Key technologies and capabilities for this role

Pharmacy ManagementPatient CounselingTeam LeadershipRegulatory CompliancePerformance ManagementStaff OnboardingPatient CareHealthcare Best Practices

Questions & Answers

Common questions about this position

What is the employment type for the Pharmacy Manager position?

The position is full time.

What are the main responsibilities of a Pharmacy Manager at CVS Health?

Responsibilities include leading and developing a pharmacy team, providing exceptional patient care, overseeing safe prescription fulfillment, managing inventory, offering immunizations, and coaching team members on best practices.

What skills or qualities are essential for success as a Pharmacy Manager?

Key skills include leadership and team development, demonstrating genuine care and empathy, coaching pharmacy team members, ensuring compliance with legal and regulatory guidelines, and promoting best practices in patient counseling and immunizations.

What is the company culture like at CVS Health for this role?

CVS Health emphasizes a culture of excellence, genuine care, compassion, and transforming health care, with Pharmacy Managers acting as role models to lead teams in providing connected, convenient, and compassionate patient care.

What makes a strong candidate for the Pharmacy Manager role?

Strong candidates are passionate about transforming health care, excel in leadership and coaching pharmacy teams, prioritize patient care through counseling and immunizations, and demonstrate empathy while ensuring compliance and performance improvement.

CVS Health

Comprehensive pharmacy and healthcare services

About CVS Health

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.

Woonsocket, Rhode IslandHeadquarters

1963Year Founded

DEBTCompany Stage

Healthcare, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Company Equity

Wellness Program

Professional Development Budget

Paid Vacation

Paid Holidays

Risks

Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.

The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.

The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.

Differentiation

CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.

The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.

CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.

Upsides

Expansion of telehealth services allows CVS to reach more patients remotely.

Increased consumer interest in wellness boosts demand for CVS's health-related products.

The trend towards value-based care aligns with CVS's integrated healthcare approach.

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