Personal Assistant at Williams

Birmingham, England, United Kingdom

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Legal Services, Professional ServicesIndustries

Requirements

Experienced Personal Assistant
High degree of self-management and initiative
Ability to maintain a high level of confidentiality
Ability to provide seamless, high-standard proactive support to a team of approximately ten Private Client fee earners
Capability to act as workflow manager, delegating and supervising document production, file management, copying/scanning
Ability to liaise with Building Services Manager for office operations

Responsibilities

Proactively managing complex diaries for fee earners
Answering telephone calls in a timely fashion, taking clear and detailed messages
Organising internal and external meetings
Liaising with clients via email, telephone and in person, acting as a point of contact in line with firm’s client care standards
Liaising with courts, The Crown Prosecution Service, and other institutions to organise court hearings, meetings, prison visits etc
Assisting fee earners in billing and credit control: generating accurate billing reports, draft bills, and letters
Assisting with finance tasks: requesting cheques, CHAPS/BACS payments, bank transfers, paying in money
Ensuring accurate and timely use of client relationship management tool for matter opening, maintenance, closure, archiving
Maintaining up-to-date client records on CRM tool (contact details, billing requests, other parties)
Co-ordinating fee earner movements and making travel arrangements
Managing client and matter inception process, ensuring timely file opening per firm policies
Managing submission of partner/fee earner expenses
Co-ordinating document production (digital dictations/manuscript amendments), e-filing, file management, photocopying, scanning, couriers, letters/faxes
Managing production of official documents including court papers
Actively participating in all relevant training
Demonstrating flexibility with working practices/processes, especially under pressure/high workload
Assisting other department members proactively or at team leader's request, working with legal and support departments
Any other relevant duties