People Supervisor - Operations at Global Lending Services

Greenville, South Carolina, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Financial Services, LendingIndustries

Requirements

Bachelor’s degree is required
Phenomenal interpersonal skills with a focus on empowering others
Ability to learn new concepts and think fast on your feet
Strong drive, ambition, and the ability to motivate

Responsibilities

Provide quality training, guidance, performance coaching, and feedback to assigned staff and advise and recommend training opportunities
Evaluate team operating processes, analyze reports, and identify all performance-related issues to ensure appropriate actions are made to maximize work effectiveness
Establish strong working relationships with other business units
Support the development and maintenance of departmental operating procedures
Set departmental goals and develop and maintain a daily employee work schedule that effectively meets the needs of the business unit and company
Accept incoming calls and effectively resolve escalated complaints
Exercise management authority concerning staffing, performance evaluations, promotions, salary recommendations, and terminations

Skills

Key technologies and capabilities for this role

People ManagementOperations SupervisionTeam LeadershipEmployee DevelopmentPerformance FeedbackCustomer Support

Questions & Answers

Common questions about this position

What compensation and benefits does GLS offer?

GLS provides competitive base pay and performance bonuses, along with medical, dental, vision, telemedicine, supplemental insurance, long-term and short-term disability, 401K with employer match and 100% immediate vesting, PTO, paid holidays, paid VTO, tuition reimbursement, and parental leave.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What skills are needed to succeed as a People Supervisor - Operations?

Key skills include providing quality training, guidance, performance coaching, feedback, daily feedback, empowerment, coaching, training, and recognition of top performance.

What is the company culture like at GLS?

GLS has a culture of over 1,000 employees who Care Deeply and Think Boldly, driving innovation in an adaptive and positive environment that celebrates successes, empowers and rewards individuals and teams for positive impacts, and features a business casual work environment.

What should I know about the application process and career growth for this role?

This posting is for campus recruiting and entry-level process with offers for May 2026; the role includes 3-6 months of classroom and on-the-job training before managing a team, with excelling supervisors having a clear path to Operations Manager and higher leadership roles.

Global Lending Services

Provides auto loans and financing solutions

About Global Lending Services

Global Lending Services (GLS) provides auto loans to customers in Idaho and across the United States, focusing on making vehicle ownership accessible and affordable. The company uses real-time decision-making technology to approve loans quickly, working with over 13,000 dealerships to streamline the car buying process. GLS stands out by serving individuals with less-than-perfect credit, ensuring everyone has a fair chance to secure financing. The goal of GLS is to offer inclusive credit solutions while maintaining strong customer service and ethical business practices.

Greenville, South CarolinaHeadquarters

2011Year Founded

VENTURE_UNKNOWNCompany Stage

Automotive & Transportation, Financial ServicesIndustries

501-1,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Disability Insurance

401(k) Retirement Plan

401(k) Company Match

Unlimited Paid Time Off

Paid Volunteer Time Off

Professional Development Budget

Parental Leave

Risks

Odessa's entry into the market increases competition for GLS.

Chase's partnership with CarGurus may attract GLS's potential customers.

AI advancements by competitors could pressure GLS to upgrade its technology.

Differentiation

GLS offers real-time loan approvals, enhancing the car buying process efficiency.

The company partners with over 13,000 dealerships, ensuring widespread access to financing.

GLS focuses on subprime lending, providing opportunities for customers with less-than-perfect credit.

Upsides

GLS raised $325.6 million, indicating strong investor confidence and growth potential.

Increased demand for online auto financing platforms aligns with GLS's digital strategy.

AI trends in auto financing offer GLS opportunities to enhance its decision-making technology.

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