People Operations Manager (UK Benefits & Admin) at Jellyfish

Mumbai, Maharashtra, India

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Digital Marketing, AdvertisingIndustries

Requirements

3+ years of experience in People Operations in a UK organisation or supporting the UK region, HRIS administration, or HR shared services roles, with increasing levels of responsibility
Experience and understanding in UK Payroll Inputs & System Management, Benefit Administration
Experience with ADP WorkforceNow or a similar platform, including employee data management, benefits administration, payroll input processing, and reporting (preferred)
Familiarity using Sage (e.g., Sage HRMS or Sage Intacct) for data reporting, accounting interface, or benefits reconciliation (preferred)
Experience in generating reports, conducting audits, and performing data analysis using tools within ADP and Sage, as well as Excel (pivot tables, v-lookup, etc.)
Experience managing or supporting HRIS integrations with third-party systems (e.g., ATS, payroll, finance platforms) (preferred)
Exceptional organizational skills and attention to detail

Responsibilities

Data Management: Maintain and manage accurate employee data within HR and payroll systems, ensuring compliance with internal policies and legal requirements
UK Payroll Inputs & System Management: Process and validate payroll inputs, coordinating with payroll providers and finance teams to ensure accurate and timely employee payments
Operations Queries & Ticketing: Act as the primary contact for operational queries and ticketing, resolving employee and manager inquiries related to HR processes, payroll, and benefits. Escalate to HR Manager & HR Director where necessary
UK Benefit Administration: Manage employee benefits, including enrollments, terminations, and issue resolution, while liaising with benefits providers and internal stakeholders
Onboarding & Offboarding: Facilitate a smooth onboarding experience for new hires, including documentation collection, system setup, and coordination with key stakeholders. Manage offboarding processes, ensuring compliance with exit procedures and system deactivation
Freelance & Contractor Administration: Manage agreements, terminations, and issue resolution, while liaising with internal stakeholders and finance
Midcycle Changes: Process and track midcycle changes, including promotions, salary adjustments, job title changes, and reporting line updates
Data Reporting & Compliance: Support reporting and compliance initiatives, including audits, employee changes, and relations matters, ensuring accuracy and alignment with legal and internal standards
Regional & Country-Specific Requests: Address and execute ad hoc regional and country-specific HR requests alongside HR Managers, adapting to local regulatory and business needs as they arise

Skills

Key technologies and capabilities for this role

HR SystemsPayroll ProcessingEmployee Data ManagementBenefits AdministrationTicketing SystemsCompliance ManagementUK PayrollHR Operations

Questions & Answers

Common questions about this position

Is this role remote or on-site?

This is an on-site position.

What are the main responsibilities of the People Operations Manager?

Key responsibilities include data management, UK payroll inputs and system management, operations queries and ticketing, UK benefit administration, onboarding and offboarding, freelance and contractor administration, midcycle changes, data reporting and compliance, and handling regional requests.

What is the salary or compensation for this position?

This information is not specified in the job description.

What is the company culture like at Jellyfish?

Jellyfish values diverse perspectives, inclusive collaboration, and welcomes individuals who excel in collaborative, varied teams, fostering innovation through unique contributions.

What makes a strong candidate for this role?

Strong candidates will have experience in HR operations, payroll processing, benefits administration, data management, and compliance, particularly for the UK region, with the ability to handle employee lifecycle processes efficiently.

Jellyfish

Platform for engineering intelligence and strategy

About Jellyfish

Jellyfish offers a platform that integrates business and financial strategies into the Software Development Life Cycle (SDLC). It provides insights into engineering efforts, helping businesses improve planning and decision-making while identifying bottlenecks to enhance operational efficiency. The platform also tracks deliverable progress and focuses on team health by combining quantitative data with qualitative feedback. Jellyfish aims to improve the effectiveness of engineering teams, ensuring they can deliver value efficiently.

Boston, MassachusettsHeadquarters

2017Year Founded

$114MTotal Funding

SERIES_CCompany Stage

Data & Analytics, Enterprise SoftwareIndustries

201-500Employees

Risks

Free DevEx product may cannibalize existing paid offerings, affecting revenue.

New managing director could lead to strategic shifts, causing internal disruptions.

Privacy concerns with Jellyfish Benchmarks may affect customer trust and retention.

Differentiation

Jellyfish aligns engineering efforts with business goals, enhancing strategic decision-making.

The platform offers unique insights into engineering data, improving planning and forecasting.

Jellyfish Benchmarks provides comparative performance data, setting it apart in engineering management.

Upsides

Increased demand for aligning engineering with business objectives boosts Jellyfish's market potential.

Availability on AWS Marketplace simplifies procurement, expanding Jellyfish's customer reach.

Free Developer Experience product enhances team health, attracting more users to the platform.

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