People Operations Manager (UK Benefits & Admin) at Jellyfish

Mumbai, Maharashtra, India

Jellyfish Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Digital Marketing, AdvertisingIndustries

Requirements

  • 3+ years of experience in People Operations in a UK organisation or supporting the UK region, HRIS administration, or HR shared services roles, with increasing levels of responsibility
  • Experience and understanding in UK Payroll Inputs & System Management, Benefit Administration
  • Experience with ADP WorkforceNow or a similar platform, including employee data management, benefits administration, payroll input processing, and reporting (preferred)
  • Familiarity using Sage (e.g., Sage HRMS or Sage Intacct) for data reporting, accounting interface, or benefits reconciliation (preferred)
  • Experience in generating reports, conducting audits, and performing data analysis using tools within ADP and Sage, as well as Excel (pivot tables, v-lookup, etc.)
  • Experience managing or supporting HRIS integrations with third-party systems (e.g., ATS, payroll, finance platforms) (preferred)
  • Exceptional organizational skills and attention to detail

Responsibilities

  • Data Management: Maintain and manage accurate employee data within HR and payroll systems, ensuring compliance with internal policies and legal requirements
  • UK Payroll Inputs & System Management: Process and validate payroll inputs, coordinating with payroll providers and finance teams to ensure accurate and timely employee payments
  • Operations Queries & Ticketing: Act as the primary contact for operational queries and ticketing, resolving employee and manager inquiries related to HR processes, payroll, and benefits. Escalate to HR Manager & HR Director where necessary
  • UK Benefit Administration: Manage employee benefits, including enrollments, terminations, and issue resolution, while liaising with benefits providers and internal stakeholders
  • Onboarding & Offboarding: Facilitate a smooth onboarding experience for new hires, including documentation collection, system setup, and coordination with key stakeholders. Manage offboarding processes, ensuring compliance with exit procedures and system deactivation
  • Freelance & Contractor Administration: Manage agreements, terminations, and issue resolution, while liaising with internal stakeholders and finance
  • Midcycle Changes: Process and track midcycle changes, including promotions, salary adjustments, job title changes, and reporting line updates
  • Data Reporting & Compliance: Support reporting and compliance initiatives, including audits, employee changes, and relations matters, ensuring accuracy and alignment with legal and internal standards
  • Regional & Country-Specific Requests: Address and execute ad hoc regional and country-specific HR requests alongside HR Managers, adapting to local regulatory and business needs as they arise

Skills

HR Systems
Payroll Processing
Employee Data Management
Benefits Administration
Ticketing Systems
Compliance Management
UK Payroll
HR Operations

Jellyfish

Platform for engineering intelligence and strategy

About Jellyfish

Jellyfish offers a platform that integrates business and financial strategies into the Software Development Life Cycle (SDLC). It provides insights into engineering efforts, helping businesses improve planning and decision-making while identifying bottlenecks to enhance operational efficiency. The platform also tracks deliverable progress and focuses on team health by combining quantitative data with qualitative feedback. Jellyfish aims to improve the effectiveness of engineering teams, ensuring they can deliver value efficiently.

Boston, MassachusettsHeadquarters
2017Year Founded
$114MTotal Funding
SERIES_CCompany Stage
Data & Analytics, Enterprise SoftwareIndustries
201-500Employees

Risks

Free DevEx product may cannibalize existing paid offerings, affecting revenue.
New managing director could lead to strategic shifts, causing internal disruptions.
Privacy concerns with Jellyfish Benchmarks may affect customer trust and retention.

Differentiation

Jellyfish aligns engineering efforts with business goals, enhancing strategic decision-making.
The platform offers unique insights into engineering data, improving planning and forecasting.
Jellyfish Benchmarks provides comparative performance data, setting it apart in engineering management.

Upsides

Increased demand for aligning engineering with business objectives boosts Jellyfish's market potential.
Availability on AWS Marketplace simplifies procurement, expanding Jellyfish's customer reach.
Free Developer Experience product enhances team health, attracting more users to the platform.

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