LogRocket

People Operations Intern

Boston, Massachusetts, United States

Not SpecifiedCompensation
InternshipExperience Level
InternshipJob Type
UnknownVisa
Software Development, BiotechnologyIndustries

About LogRocket

Get on the ground floor at one of Boston's top startups and help us solve a huge challenge for developers and product teams - understanding customer experience. We're looking for an outgoing and highly motivated individual to join our team as a People Operations Intern. This role will work in coordination with the People Operations Manager to manage our Boston office, company culture, and team events. Qualified candidates will be passionate about promoting workplace happiness and fostering a work environment that aligns with LogRocket's core values.

Founded in 2016, LogRocket's goal is to make every experience on the web as perfect as possible. We've already attracted an elite roster of over 2,800 customers, including ClassPass, Capital One, Cisco, and Rippling, just to name a few. Our focus is on building software with care and craftsmanship, and our engineering blog posts offer a taste of that.

Backed by top investors such as Matrix Partners, Battery Ventures, and Delta-V Capital, we've raised $55M in funding, and we're eager to bring talented people on board to support our growth. We're on a mission to improve society's experience with software, and that's where you come in.

If this sounds like a good fit, we'd love to hear from you!

In-Office Responsibilities

  • Keeping the kitchen, conference rooms, and other common spaces clean and tidy
  • Checking stock of snacks, dairy, beverages, coffee, and office supplies regularly and ordering as necessary
  • Setting up and tidying up after office lunches
  • Accepting packages, dispersing mail, and shipping out items as necessary, such as swag
  • Serving as a first point of contact for any building or office issues, communicate and troubleshoot as necessary
  • Providing support for technology and equipment inventory processes

Other Responsibilities (Can be done in-office or remotely)

  • Scheduling relevant onboarding meetings for employees’ first month at LogRocket
  • Coordinating logistics for distributing monthly company gifts
  • Assisting in the creation of the weekly company newsletter
  • Helping plan and execute social events (e.g., paint nights, the company holiday party in December)
  • Assisting with other ad hoc special projects with the People Team (HRIS implementation and recruiting initiatives) and others (Marketing, Sales, Engineering) as needed

Competencies

  • A self-starter with the desire to learn and work in a fast-paced environment
  • Friendly and professional with excellent people and communication skills
  • Detail-oriented, meticulous, and highly organized
  • Able to handle sensitive and confidential information
  • Resilient and adaptable in response to evolving office needs

Requirements

  • In the downtown Boston office 2-3 days/week (hard requirement)
  • The ability to work 25 - 35 hours per week

Perks

  • Regular team outings and activities
  • Monthly employee gifts
  • Catered lunches throughout the week and a fully stocked kitchen with drinks and snacks

Even if you don’t meet all of the listed requirements, we still encourage you to apply. We believe learning is a vital component of success in any role here at LogRocket, and we’re happy to chat with folks from non-traditional backgrounds for our open roles.

LogRocket is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Skills

Office Management
Onboarding
Event Coordination
Inventory Management
Communication
Problem-Solving
Organization

LogRocket

Analytics platform for monitoring web applications

About LogRocket

LogRocket provides an analytics platform that helps improve user experiences by monitoring and debugging web applications in real-time. The platform allows product teams, developers, and customer success managers to track user behavior, identify issues, and enhance application performance. LogRocket operates on a subscription-based model, offering different pricing tiers that cater to varying needs for features and support. What sets LogRocket apart from its competitors is its focus on real-time monitoring and the ability to provide detailed insights into user interactions, which helps teams create smoother user experiences. The company's goal is to ensure that every web experience is as seamless and effective as possible.

Boston, MassachusettsHeadquarters
2016Year Founded
$53.5MTotal Funding
SERIES_CCompany Stage
Data & Analytics, Enterprise SoftwareIndustries
501-1,000Employees

Benefits

Flexible Work Hours - Flexible hours allow you to work when you are most productive. You can work with your manager to best plan your daily work schedule.
Stock Options - Full-time employees receive stock options - we believe that we all should own a piece of the incredible company we’re building.
Health, Dental & Vision Coverage - Our robust nationwide health plans give you the flexibility to select the right coverage for you and your family through a variety of plan options.
Unlimited PTO - Enjoy time to travel, plan a staycation, or just take a day off when needed with our unlimited PTO policy. Each employee is afforded the flexibility to rest and recharge.
Parental Leave - Balancing work and family is essential, so LogRocket offers three months of fully-paid parental leave to any employee welcoming a child into their home.
Learning & Development - We know how important career growth is, so we offer a yearly $500 stipend to help support continued development throughout your journey.
Lunch & Snacks - Free catered lunches three days a week plus unlimited snacks and cold brew in our office.
Social Activities - Being remote has not stopped us from hosting fun events. From trivia to chocolate making to virtual paint nights, we ensure employees are fostering connections and building strong relationships.
401(k) - Plan and invest for the future with a 401(k) via Guideline. LogRocket’s 401(k) plan provides you an opportunity to defer compensation for your long-term savings.

Risks

Increased competition from FullStory and Hotjar threatens market share.
Stricter data protection laws raise privacy concerns for user session recording.
Open-source alternatives challenge LogRocket's subscription-based model.

Differentiation

LogRocket offers real-time session replay, enhancing user experience debugging.
The platform supports all languages and frameworks, ensuring broad compatibility.
LogRocket's Conditional Recording feature uses machine learning for granular data capture.

Upsides

Growing demand for real-time session replay tools boosts LogRocket's market potential.
AI-driven analytics integration enhances LogRocket's user behavior insights.
Mobile-first strategy adoption increases demand for LogRocket's mobile monitoring tools.

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