Pension Coordinator (Hartford, CT) at CVS Health

Hartford, Connecticut, United States

CVS Health Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Healthcare, InsuranceIndustries

Requirements

  • High School Diploma
  • Knowledge of phone etiquette
  • 1 year of customer service experience
  • Knowledge of Microsoft Office products
  • Strong organization skills
  • Attention to detail and accuracy
  • Ability to work effectively in a team environment
  • Ability to adapt to changing priorities
  • Responsible and reliable
  • Strong written and oral communication skills
  • Required to report to the office every Tuesday, Wednesday, Thursday (Hybrid Work Model)
  • Schedule: Monday-Friday 7:30am-4:00pm EST

Responsibilities

  • Provide accurate and timely support to internal and external Large Case Pensions customers
  • Work independently within prescribed policies, procedures, and service metrics
  • Handle routine questions
  • Process data changes
  • Manage payment stop and reissue
  • Scanning and electronically documenting management functions

Skills

Key technologies and capabilities for this role

Customer ServiceMicrosoft OfficeExcelWordPhone EtiquetteOrganization SkillsAttention to DetailCommunication SkillsFile Management

Questions & Answers

Common questions about this position

What is the pay range for the Pension Coordinator role?

The typical pay range is $17.00 - $31.30 per hour. The actual base salary will depend on factors like experience, education, geography, and other relevant factors, and the position is eligible for a CVS Health bonus, commission, or short-term incentive program.

Is this a remote position, or do I need to go to the office?

This is a hybrid work model requiring reporting to the office every Tuesday, Wednesday, and Thursday. The position is based in Hartford, CT.

What skills are required for the Pension Coordinator position?

Required skills include strong organization skills, attention to detail and accuracy, strong written and oral communication skills, and the ability to work effectively in a team and adapt to changing priorities. Knowledge of phone etiquette, 1 year of customer service, and Microsoft Office products is also required.

What is the company culture like at CVS Health?

CVS Health fosters a workplace where every colleague feels valued and belongs, with teams reflecting the customers, patients, members, and communities served. They emphasize purpose-driven colleagues passionate about transforming health care.

What benefits are offered for this role?

Benefits include affordable medical plan options, a 401(k) plan with matching company contributions, an employee stock purchase plan, and no-cost programs for wellness screenings, tobacco cessation, and weight management.

CVS Health

Comprehensive pharmacy and healthcare services

About CVS Health

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.

Woonsocket, Rhode IslandHeadquarters
1963Year Founded
DEBTCompany Stage
Healthcare, Consumer GoodsIndustries
10,001+Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Retirement Plan
Company Equity
Wellness Program
Professional Development Budget
Paid Vacation
Paid Holidays

Risks

Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.
The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.
The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.

Differentiation

CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.
The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.
CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.

Upsides

Expansion of telehealth services allows CVS to reach more patients remotely.
Increased consumer interest in wellness boosts demand for CVS's health-related products.
The trend towards value-based care aligns with CVS's integrated healthcare approach.

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