Payroll Specialist at Backbase

Mexico City, Mexico City, Mexico

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Human Resources, Finance, TechnologyIndustries

Requirements

Higher education in HR, Finance, or equivalent through experience
3 to 5 years of hands-on experience in a similar payroll role
Good knowledge of Mexico’s, US and international payroll legislation
Experience working with systems like BambooHR or similar
Fluent in English and Spanish
Tech-savvy and open to trying new tools, including basic AI applications or low-code platforms
Microsoft Office domain (Excel)
Independent, organized, and accurate, with a practical and creative mindset
Collaborative and service-oriented, with clear communication skills

Responsibilities

Make sure HR and payroll policies are followed and applied in daily work
Ensure timely, accurate, and compliant payroll administration
Collaborate with HR, Finance, and external payroll vendors to ensure smooth payroll execution
Maintain and update data in relevant systems (e.g. BambooHR, Trinet)
Prepare, process, and check monthly payroll data, reports, and reconciliations
Answer payroll-related questions from employees and provide pro forma payslips or resolve payment issues
Handle payroll issues, escalate when needed, and follow through to resolution
Spot process inefficiencies and suggest ways to improve or automate recurring tasks
Work with internal teams to improve data flows and reduce manual work
Help test and roll out new tools or AI-based solutions that make payroll work easier and more accurate

Skills

Key technologies and capabilities for this role

BambooHRTrinetPayroll AdministrationHR PoliciesPayroll LegislationData ReconciliationProcess AutomationAI ToolsLow-code PlatformsSpanishEnglish

Questions & Answers

Common questions about this position

What work arrangement does this role offer?

The position offers a flexible hybrid work setup that balances remote work and in-office collaboration.

What are the key skills and experience required for this Payroll Specialist role?

Candidates need 3 to 5 years of hands-on payroll experience, good knowledge of Mexico’s, US, and international payroll legislation, experience with systems like BambooHR, fluency in English and Spanish, proficiency in Microsoft Excel, and a tech-savvy mindset open to new tools including AI.

What is the salary or compensation for this position?

This information is not specified in the job description.

What is the company culture like for this role?

The role is in a fast-moving, supportive environment with an international team of friendly colleagues across departments, offering structure and freedom, access to good tools, and openness to new ideas.

What makes a strong candidate for this Payroll Specialist position?

Strong candidates have higher education in HR or Finance (or equivalent experience), 3-5 years in payroll, multilingual skills in English and Spanish, payroll system experience, and a proactive, tech-savvy mindset focused on automation and process improvement; bonus for AI affinity and international payroll experience.

Backbase

Engagement banking platform for digital transformation

About Backbase

Backbase offers an Engagement Banking Platform that helps banks modernize their customer interactions and internal operations by replacing outdated IT systems. The platform allows banks to enhance customer journeys and eliminate operational silos, empowering both customers and employees. Backbase stands out by providing out-of-the-box web and mobile solutions, along with Model Bank accelerators that simplify digital transformation. The company generates revenue through platform usage fees, comprehensive documentation, and training, while also enabling banks to create unique features with their open APIs and SDK.

Amsterdam, NetherlandsHeadquarters

2003Year Founded

$128.4MTotal Funding

GROWTH_EQUITY_VCCompany Stage

FintechIndustries

1,001-5,000Employees

Benefits

Hybrid Work Options

Risks

Emerging regulations like the EU AI Act may increase compliance costs for Backbase.

Competition from other fintech companies could erode Backbase's market share.

Integration challenges with TD Bank may arise if customer expectations are not met.

Differentiation

Backbase's platform offers seamless integration with any back-end system for banks.

The company provides out-of-the-box web and mobile journeys for digital transformation.

Backbase's Model Bank accelerators embody industry best practices for rapid implementation.

Upsides

Partnership with TD Bank enhances digital experiences for over two million cardholders.

Collaboration with Seven expands Backbase's influence in Africa and the Middle East.

Increased AI adoption in banking offers Backbase opportunities to enhance platform capabilities.

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