Patient Service Technician- CMV at Owens & Minor

Peoria, Arizona, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

HealthcareIndustries

Requirements

High School Diploma required
Must be at least 21 years of age
At least one-year related work experience required
Minimum of three years driving history required
Must possess an active, valid Driver’s License at all times
Successful completion of Apria Healthcare's Driver Training Program
Meet job-related requirements to comply with D.O.T., F.D.A. and Joint Commissions regulations
Patient Focused
Problem Solving/Analysis
Effective Communication
Integrity/Personal Credibility
Basic computer skills
English language skills (reading, writing, verbal)
Basic math skills
Physical abilities: use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear; regularly use hands to write, use computer, operate motor vehicle, handheld device (tablet), telephone, document imaging system, and manipulate documents

Responsibilities

Load and unload medical equipment, oxygen and supplies onto and off of delivery vehicles
Deliver medical equipment to homecare patients, including setting up the equipment, instructing patients on basic use, assisting with problems, and picking up equipment
Proactively communicate estimated arrival times with patients and/or family members to prevent service failures
Complete daily delivery logs, pick-up and delivery forms, reimbursement documents, and vehicle maintenance logs via paper or electronic means (cell phone and/or iPad)
Perform routine vehicle maintenance and daily inspections (checking gasoline, oil, fluids, tire pressure, brakes) and report issues or malfunctions to leadership
Respond to critical situations during regular business hours and on an on-call basis
Comply with all applicable traffic laws and regulatory requirements, including safe driving habits, Driver Qualification File documents, hours of service, daily log, and hazardous materials regulations
Adhere to mandatory reporting requirements (physical abuse, unsafe home environment, unsanitary conditions, animals causing issues, insufficient food for children)
May clean and assist with the repair of equipment
May assist with scheduling daily deliveries and pickups in a timely and efficient manner
Perform other duties as required

Skills

Key technologies and capabilities for this role

Customer ServiceMedical Equipment DeliveryEquipment SetupPatient InstructionVehicle OperationVehicle MaintenanceElectronic Documentation

Questions & Answers

Common questions about this position

What benefits are offered to Owens & Minor teammates?

Benefits include medical, dental, and vision insurance available on the first working day, 401(k) eligibility after one year of service, employee stock purchase plan, and tuition reimbursement.

Is the salary specified for this Patient Service Technician position?

This information is not specified in the job description.

What are the minimum education and experience requirements for this role?

A High School Diploma is required, along with being at least 21 years of age and at least one year of related work experience, plus a minimum of three years driving history.

What is the location or work arrangement for this position?

This information is not specified in the job description.

Does this role involve any supervisory responsibilities?

No, there are no supervisory responsibilities for this position.