Patient Service Technician - CMV at Owens & Minor

Redmond, Washington, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

HealthcareIndustries

Requirements

High school diploma or equivalent
Valid driver's license and clean driving record
Ability to operate a delivery vehicle safely and efficiently
Strong customer service skills
Ability to work independently and as part of a team
Ability to lift and carry up to 50 pounds

Responsibilities

Delivers and picks up equipment from homecare patients
Sets up equipment and instructs patients on the basic use of equipment
Assists patients in solving problems regarding equipment use
Schedules and organizes daily deliveries and pickups according to geographic territory
Loads and unloads durable medical or infusion equipment, oxygen and medical supplies onto delivery vehicle
Complies with all applicable regulatory requirements including providing documents needed for the driver qualification file and abiding by hours of service, daily log, hazardous materials (placarding, training and shipping papers) and vehicle inspection and maintenance regulations
Completes necessary paperwork including daily delivery logs, pick-up and delivery forms, reimbursement documents and vehicle maintenance logs
Distributes paperwork to appropriate personnel
Notify supervisor if any one of the following items is discovered in the patient’s home:
Physical abuse of any family member
Home environment is unsafe for the care ordered, such as unsanitary conditions or insufficient food for children
Animals in the home that cause unsanitary conditions
Maintains daily vehicle maintenance logs and incident reports
Ensures vehicles are in proper working condition
Ensures preventive maintenance on vehicles is performed on a timely basis according to D.O.T., F.D.A. and Joint Commission
Responds to emergency delivery calls as needed and on an on-call basis
May clean and assist with the repair of equipment
Performs routine vehicle maintenance including the checking of gasoline, oil fluids, tire pressure and brakes
Reports malfunction to supervisor
Performs other related duties as directed by supervisor

Skills

Key technologies and capabilities for this role

Customer ServiceDelivery DrivingMedical Equipment SetupPatient InstructionLogistics SchedulingVehicle LoadingRegulatory CompliancePaperwork ManagementHazardous Materials Handling

Questions & Answers

Common questions about this position

What is the salary for the Patient Service Technician position?

The salary range is $18.68 - $30.33 per hour.

Is this Patient Service Technician role remote?

Yes, the position is remote.

What are the key requirements for the Patient Service Technician role?

Requirements include a high school diploma or equivalent, valid driver's license with a clean driving record, ability to lift up to 50 pounds, strong customer service skills, and ability to work independently and as part of a team.

What is the company culture like at Apria Healthcare?

Apria Healthcare seeks empathetic, thoughtful, and compassionate employees focused on improving the quality of life for patients at home through home respiratory services and medical equipment.

What makes a strong candidate for the Patient Service Technician - CMV role?

Strong candidates will have a high school diploma, valid driver's license with clean record, customer service skills, physical ability to lift 50 pounds, and experience working independently and in a team while safely operating delivery vehicles.