Patient Scheduling Coordinator - Weekends

Employment Type: Full-time

Location: Remote/Nationwide, USA

Working Hours Per Week: 40

---

Position Overview

The Patient Services Coordinator is responsible for scheduling home visits for field staff and assisting with the coordination of patient care. This role also involves accumulating admissions/intake information and communicating with CFSS regarding potential staffing needs and concerns.

---

Responsibilities

• Works within the HCHB workflow structure as directed.
• Compiles the daily schedules of clinical staff.
• Assigns POD clinicians to patients with the direction of the Assistant Clinical Manager.
• Assists POD personnel in care coordination of patient/client services.
• Serves as a liaison between the field staff, patients/clients, and POD personnel.
• Communicates with CFSS when order approval is holding scheduling.
• Completes all tasks/workflow on a daily basis, communicating with ACM regarding any workflow unable to be processed prior to the end of the shift.
• Processes appropriately all visits that have been sent back from clinicians.
• Weekend rotation as needed.
• Other duties as requested by Management.

---

Requirements

Education and/or Experience

• Associate’s degree preferred.
• At least one (1) year of experience in home health preferred.
• At least one (1) year of experience in a customer service capacity.
• Proficient in Microsoft Office suite.
• Minimum of two years general office experience, with one (1) of those years having been in data entry or word processing functions.
• Previous Home Health experience preferred.

Certificates, Licenses, Registrations

• Must have and maintain in good standing professional license, certificate, or registration, as applicable.

Physical Demands

• The employee is regularly required to talk or hear.
• The employee regularly is required to stand, walk, sit, climb stairs, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.
• The employee frequently lifts and/or moves up to 20 pounds.
• Specific vision abilities required by this job include close vision and the ability to adjust focus.

Work Environment

• This job generally operates in a clerical office setting.
• This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
• While performing the duties of this position, the employee may travel by automobile and be exposed to changing weather conditions.

---

Company Information

• Successful completion of a drug screen prior to employment is part of our background process.

---

Note: This description is intended to describe the essential job functions, the general supplemental functions, and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities, and requirements of a person so classified. Other functions may be assigned, and management retains the right to add or change the duties at any time.